Zachary Piper-Poynter
Superior
Summary
Dynamic shipping professional with extensive experience at Artemis Gallery, excelling in vendor coordination and shipping software. Proven track record in enhancing customer satisfaction and reducing shipping costs through effective problem-solving and clear communication. Skilled in forklift operation and committed to maintaining warehouse safety standards while optimizing operational efficiency.
Overview
12
12
years of professional experience
Work History
Shipping Clerk and Machine Set-up
Newcombe Spring
01.2025 - Current
- Processed and prepared shipping documentation for outgoing deliveries.
- Coordinated pick-up schedules with carriers to ensure timely dispatch.
- Maintained accurate inventory records using warehouse management software.
- Inspected incoming shipments for quality assurance and compliance.
- Performed routine equipment checks to ensure operational safety standards.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Ensured compliance with relevant regulations, including proper documentation for international shipments.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Shipping and Logistics Manager
Artemis Gallery
06.2018 - 08.2024
- Coordinated logistics operations to ensure timely delivery of goods.
- Implemented tracking systems for shipments, enhancing visibility and accuracy.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Monitored logistics performance and identified improvement opportunities.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
Handyman
Self Employed Services
01.2017 - 05.2018
- Performed routine maintenance and repairs on residential properties to ensure functionality and safety.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
- Expanded clientele base through referrals from satisfied customers .
- Collaborated with clients to assess needs, providing tailored solutions for home improvement.
Retail Sales Key Holder
Naartjie Kids
12.2013 - 11.2015
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members, enhancing overall team performance and customer service skills.
- Developed strong customer relationships through personalized service, contributing to repeat business and customer loyalty.
- Resolved customer inquiries and issues promptly, fostering a positive shopping experience and brand reputation.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed cash handling processes, ensuring accuracy in transactions and adherence to loss prevention protocols.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, COSkills
- Shipping and receiving
- Forklift operation
- Vendor coordination
- Logistics coordination
- Shipping software
- Warehouse safety
- International shipping
- Clear communication
Timeline
Shipping Clerk and Machine Set-up
Newcombe Spring
01.2025 - Current
Shipping and Logistics Manager
Artemis Gallery
06.2018 - 08.2024
Handyman
Self Employed Services
01.2017 - 05.2018
Retail Sales Key Holder
Naartjie Kids
12.2013 - 11.2015
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver