Zachary Morrissey
Denver
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Chuze Fitness
07.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored and motivated team members to achieve challenging business goals.
- Assist in leading a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture
- Collaborate with Managment to tackle escalated employee concerns in partnership with HR
- Work together with the team regarding member billing inquiries, providing guidance in difficult interactions
- Establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes
- Collaborate with the management to develop all staff members through one-on-one conversations, conducting performance reviews, and assist in coaching documentation, including and up to termination
- Run daily operations such as maintaining appropriate staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities
- Maintain proficient knowledge of and assist members with all amenities, membership inquiries, fitness programs, and equipment functions
- Assist in recruiting and onboarding new talent by conducting phone screens and in-person interviews
- Secure inventory processes by prepping for weekly and monthly counts and ordering, restocking, and organizing new products
Sales Manager
Colorado Athletic Club
08.2022 - 07.2023
- Generating, maintaining and executing individual and corporate sales leads.
- Assessing prospects needs and helping people find personal solutions through our memberships.
- Coordinating and managing inside/outside promotional efforts to increase club awareness.
- Establishing and maintaining relationships with local and national businesses.
- Networking at all levels by attending local Denver Tech Center events.
- Creating opportunities to develop new business and foster previous/current business.
- Focus on retaining current members and obtaining referrals
Assistant Store Manager
360 Fitness Superstore
04.2020 - 08.2022
- Ensure All Store Procedures are being performed properly and efficiently
- Presenting sales, revenue and expense reports and realistic forecasts
- Establish objectives, coaching and performance monitoring of sales representatives
- Improve customer engagement with merchandise
- Thorough product knowledge, including cross-sold products to increase revenue
Studio Manager
Orangetheory Fitness
08.2016 - 03.2020
- Operations: Enforce Orangetheory Fitness & MDMS corporate policies, business practices, systems and processes.
- Lead/Coordinate sales drivers, oversee all OTF systems, empower and train staff
- Manage and operate Members Accounts, Billing, and Paperwork
- Promote studio brand by executing marketing and social media accounts, recruit, onboard and manage new employees, provide and maintain highest level of customer service
- Plan special events for the studios through outreach and community involvement.
Education
BS - Kinesiology- Nutrition
California State University East Bay
Hayward, CA06.2017
Diploma - undefined
Dublin High School
01.2012
Occupational Certificate - Emergency Medical Technian
Arapahoe Community College
05-2025
Skills
- Deliberating and Organizing shifts
- Conflict management
- Microsoft Office
- Human resources
- Excellent communication skills
- Training and development background
- Strategic planning skill
- Team leadership strength
- Customer relationship management (CRM)
- Employee relations
Certification
Driver's License
EMT-B Certification
IS-100 Certification
IS-200 Certification
IS-700 Certification
Timeline
Assistant General Manager
Chuze Fitness
07.2023 - Current
Sales Manager
Colorado Athletic Club
08.2022 - 07.2023
Assistant Store Manager
360 Fitness Superstore
04.2020 - 08.2022
Studio Manager
Orangetheory Fitness
08.2016 - 03.2020
Diploma - undefined
Dublin High School
BS - Kinesiology- Nutrition
California State University East Bay
Occupational Certificate - Emergency Medical Technian
Arapahoe Community College
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