Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Boron

Lafayette,CO

Summary

I’m a goal oriented individual with over a decade of customer service and logistics management experience. I take pride in my ability to work cross-functionally to achieve our business goals and reduce lead times for our customers while maintaining a high quality product and abiding by all state and federal regulations. I am dedicated to communicating and working with my team to drive productivity and improve workflow in a dynamic environment. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Work History

Hospital Services/Distribution Supervisor

American Red Cross
2018 - 2021
  • Collaborated with other departments to develop cross-functional solutions for logistical and production challenges.
  • Reduced order processing time with streamlined packing and shipping methods.
  • Managed a team of 15 distribution employees, ensuring proper training and adherence to safety protocols.
  • Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
  • Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
  • Established strong relationships with vendors and couriers to ensure reliable delivery times and competitive freight rates for outbound shipments.
  • Increased customer satisfaction rates through timely and accurate order fulfillment.
  • Implemented new Connect ordering system, resolved performance issues and expanded processes to meet diverse needs.
  • Utilized TMS planning, logistics, and supply chain software to enhance tracking visibility and improve courier efficiency.
  • Controlled thousands of daily inventory transactions nationwide to reconcile ordering processes with demand forecasts.
  • Ensured compliance with company policy as well as state and federal regulations regarding blood transportation operations.
  • Operate and monitor temperature probes throughout blood storage units to verify product suitability.

Blood Processing Technician I/II

American Red Cross
2017 - 2018
  • Receive hundreds of whole blood units daily for further component production.
  • Manufacture and store blood products while complying with federal (FDA & AABB) and internal safety regulations.
  • Follow work instructions and cGMP across all regulated activities.
  • Operate, maintain, clean and perform quality control checks on designated production equipment.
  • Perform concurrent data entry manually and electronically in eProgesa throughout production.
  • Manage, consolidate, and ship hundreds of blood samples to appropriate facilities for further testing daily.
  • Management of blood components placed into quarantine due to production or testing results.
  • Proper management of discarded units to be sent for incineration.
  • Apply final labels to hundreds of products daily, ready for shipment to our customers.
  • Perform data review, checking for completion, accuracy, and legibility.
  • Communicate with team members, supervisors, and across departments to ensure an inclusive and productive work environment.

Shift Lead & Assistant Manager

Freedom Valu Centers
2011 - 2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Managed a team of 12 staff members to effectively meet our business and community needs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw thousands in daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Education

Some College (No Degree) - Programming And Web Development

Wisconsin Indianhead Technical College
New Richmond

Skills

  • Shipping and receiving
  • Stock control
  • Record keeping
  • Team leadership
  • Team collaboration
  • Shift planning
  • Written communication
  • Safety compliance
  • Customer service

Accomplishments

  • Implemented new Connect ordering system to improve visibility and ease of ordering for customers.
  • Implemented new Transportation Management System to enhance order tracking ability and courier efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets and other ordering tools.
  • Supervised team of 15 staff members.

Timeline

Hospital Services/Distribution Supervisor

American Red Cross
2018 - 2021

Blood Processing Technician I/II

American Red Cross
2017 - 2018

Shift Lead & Assistant Manager

Freedom Valu Centers
2011 - 2017

Some College (No Degree) - Programming And Web Development

Wisconsin Indianhead Technical College

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Zachary Boron