Summary
Overview
Work History
Education
Skills
Certification
2008 Outstanding Customer Service Award in professional Realtor organization of 2000+ members
Timeline
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Yvonne Price

Grand Junction

Summary

Accomplished Real Estate Broker Associate with Coldwell Banker, adept at managing complex property transactions and building client trust. Expert in real estate law and property marketing, with a proven track record of enhancing business growth through strategic networking. Recognized for exceptional communication and organizational skills, ensuring client satisfaction and successful negotiations.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Real Estate Broker Associate

Coldwell Banker
05.2006 - 12.2023
  • Built lasting relationships with clients through trustworthiness, professionalism, and genuine interest in their success.
  • Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
  • Conducted comprehensive market analysis to accurately price properties and attract potential buyers.
  • Collaborated with other real estate professionals to expand network and referral opportunities, boosting overall business growth.

Office Administrative Manager

Greg Nanigian & Associates
02.2019 - 03.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Set appointments from warm leads for CEO and sales reps
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed scheduling and coordination of all sales training sessions to ensure smooth operations and minimal conflicts.
  • Organized existing and wrote operational instruction as necessary

Call Center Representative

EOSCCA
05.2009 - 05.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Received security clearance to collect Department of Education debt and MA Department of Motor Vehicles

Assistant Town Clerk

Town of Marshfield, Massachusetts
07.2004 - 06.2006
  • Under the direction of the Town Clerk, planned and supervised elections and prepared polls, ballot boxes and voting machines.
  • Ensured compliance with state regulations through diligent record keeping and documentation practices.
  • Oversaw vital records management including birth certificates, marriage licenses, death certificates for proper handling.
  • Handled sensitive information discreetly while maintaining confidentiality levels according to legal requirements.
  • Researched historical birth, death and marriage certificates
  • Updated registered voter information
  • Assisted in early voting for state and national elections
  • Supervised issuance of various licenses such as marriage and dog licenses.

Education

Education

Colorado State University
Fort Collins, Colorado

Skills

  • Client support
  • Effective team leadership
  • Client representation
  • Real estate regulations
  • Strong work ethic
  • Strategic decision making
  • Employee supervision
  • Effective negotiation skills
  • Timely issue resolution
  • Proficient in delegating tasks
  • Mentoring experience
  • Compliance oversight

Certification

  • Approved Real Estate Instructor for Massachusetts Boar of Real Estate Brokers and Salespersons Training - 2003 to present

2008 Outstanding Customer Service Award in professional Realtor organization of 2000+ members

Annually the South Shore Realtors, Inc.(formerly the Plymouth and South Shore Association of Realtors) selects several outstanding agents for their participation in their professional roles, e.g., Outstanding Realtor of the Year, Outstanding Customer Service Realtor of the year, etc.  I was chosen in 2008 from over 2000 agent members as the winner of the Outstanding Customer Service award.  My participation included chairing 7 committees, teaching the Fair Housing regulations to new members, and availability to new Realtors.

Timeline

Office Administrative Manager

Greg Nanigian & Associates
02.2019 - 03.2023

Call Center Representative

EOSCCA
05.2009 - 05.2016

Real Estate Broker Associate

Coldwell Banker
05.2006 - 12.2023

Assistant Town Clerk

Town of Marshfield, Massachusetts
07.2004 - 06.2006

Education

Colorado State University
Yvonne Price