YVONNE HALE
DENVER
Summary
Dedicated client management specialist with over 10 years of experience in the bail bond industry. Skilled in risk assessment and effective communication, driving successful outcomes through meticulous attention to detail and problem resolution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bizzy Bee Bail Bonds
Denver
07.2015 - Current
- Managed bail bond processes from initiation to completion for clients.
- Evaluated risk factors to determine bond eligibility and terms.
- Maintained accurate records of transactions and client interactions.
Education
Behavior Health Technician 2 -
Community College of Aurora
Aurora, Colorado, CO05-2025
Property And Casualty Insurance - Insurance
Kaplan College
Renton, WA06-2015
Skills
- Risk assessment
- Customer service
- Record keeping
- Supervision and leadership
- Quality assurance
- Excellent communication
- Problem resolution
- Critical thinking
- Basic math
- Self-Directed
- Attention to detail
Certification
- Surety Agent
- CPR Certification
- Registered Behavioral Technician 2
Accomplishments
- Fastest Response Time – Honored for consistently responding to calls and processing bonds ahead of standard timeframes
Affiliations
- Volunteer Work
- Youth Group Leader at Church
- Working Out
Languages
English
Professional
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Legal case management and documentation
- Empathetic communication
- Active listening:
- Time management
- Teamwork and collaboration
- Adaptability
Timeline
Bizzy Bee Bail Bonds
07.2015 - Current
Behavior Health Technician 2 -
Community College of Aurora
Property And Casualty Insurance - Insurance
Kaplan College