Yumiko Luke
Commerce City
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Cabin Agent
United Ground Express
Denver
2024.04 - 2024.12
- Ensured the cleanliness of the aircraft before departure, including restocking supplies such as blankets, pillows, magazines and snacks.
- Performed pre-flight inspection of the cabin interior prior to take off.
- Conducted security checks on cabin baggage, checked tickets and allocated seats as per airline policy.
- Provided customer service assistance to passengers, including answering questions about flight times, destinations and onboard services.
- Vacuumed and organized passenger seating area to reestablish ordered state.
- Greeted crew members, flight attendants and passengers.
Cashier
Gas Station
Sacramento
2023.10 - 2024.01
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Volunteer Ticket Seller
High School
Sacramento
2023.06 - 2023.07
- Managed multiple tasks simultaneously in a fast-paced environment.
- Adhered to safety regulations while handling cash transactions.
- Developed an understanding of event schedules to better assist customers with inquiries.
Education
High School Diploma -
Sacramento City College
Sacramento, CA2024-06
Skills
- Customer service
- Cabin safety
- Ticketing systems
- Sales promotion
- Team collaboration
- Effective communication
- Time management
- Teamwork and collaboration
- Hospitality service expertise
- Attention to detail
Timeline
Cabin Agent
United Ground Express
2024.04 - 2024.12
Cashier
Gas Station
2023.10 - 2024.01
Volunteer Ticket Seller
High School
2023.06 - 2023.07
High School Diploma -
Sacramento City College