Yilma KEBEDE

Transdev

02.2002 - Current

22 years of experience overseeing daily operations, organizing staff schedules, assigning tasks, and monitoring progress to ensure seamless workflows
Led and supervised a diverse hourly workforce, managing public and customer-facing operations, dispatching tasks, troubleshooting issues, and conducting on-the-road operations
Develop strong relationships to promote a positive work environment
Maintain high safety standards inside and outside of vehicles, prioritizing safety in all operations and emergency responses
Quickly addressed system emergencies, investigated incidents, completed accident reports, and resolved complaints to ensure smooth operations
Maintain a high level of confidentiality when handling sensitive information, consistently following policies and procedures
Identify areas for improvement, implemented cost-saving measures, and developed strategies that increased operational efficiency.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Delivered goods and products to customer on time and in excellent condition.

Summary