Yester Licona
Parker
Summary
Dynamic Sales Manager with expertise in sales strategy development and customer relationship management. Proven track record in leading teams to achieve targets and enhancing client satisfaction through effective problem-solving and clear communication.
Overview
13
13
years of professional experience
Work History
Sales/Closing Manager
Skyline Mitsubishi
Thornton
08.2024 - Current
- Oversaw closing procedures for vehicle sales transactions, ensuring accuracy and compliance.
- Streamlined paperwork and documentation for customer financing approvals to expedite processing.
- Assisted customers with finalizing vehicle purchase agreements.
- Ensured compliance with dealership policies during the closing process.
- Communicated effectively with sales staff regarding closing requirements.
- Addressed and resolved customer complaints regarding closing process, enhancing customer satisfaction.
Module Acoustic Engineer Level II
Hexagon
Centennial
01.2021 - 08.2024
- Designed engineering solutions for complex projects at Hexagon, improving overall project viability.
- Collaborated with cross-functional teams to streamline product development processes, reducing time to market.
- Conducted technical analysis to ensure compliance with industry standards.
- Developed and maintained comprehensive documentation for engineering projects, ensuring accuracy and compliance.
- Implemented innovative design methodologies to improve project efficiency.
Supervisor
Monarch Casino & Resort
Black Hawk
02.2019 - 01.2021
- Oversaw daily operations within casino and resort environment, ensuring smooth service delivery.
- Coordinated staff scheduling to maintain adequate coverage during peak hours, enhancing guest experience.
- Trained new employees on operational procedures and customer service standards.
- Facilitated team meetings to improve workflow and address employee concerns, fostering open communication.
- Monitored compliance with health and safety regulations across all departments.
Sales Executive
Homeservicepro
Miami
06.2016 - 10.2019
- Cultivated client relationships, leading to increased customer satisfaction and retention.
- Delivered product demonstrations, clarifying service benefits and features for clients.
- Managed customer inquiries, providing timely and effective solutions to issues.
- Onboarded new sales team members, equipping them with best practices and company policies.
Sales Manager
One Source Telecommunications
Fort Lauderdale
04.2013 - 06.2016
- Developed and implemented sales strategies for client acquisition.
- Led sales team to achieve quarterly revenue targets.
- Negotiated contracts and agreements with key clients.
- Managed customer relationships through regular follow-ups and support.
Education
Associate of Applied Science - Engineering Technology
Lanier Technical College
Oakwood, GA06-2009
Associate of Applied Science - PMEL/ Metrology
Kimball Electronics
Miami07-2008
Skills
- Sales strategy development
- Technical analysis
- Problem solving
- Employee training
- Contract negotiation
- Customer relationship management
- Strong leadership
- Bi-lingual
- Data management
- Marketing strategy
- Teamwork
- Training management
- Direct sales
Languages
Spanish
Professional
Accomplishments
salesman of the month 17 X
Timeline
Sales/Closing Manager
Skyline Mitsubishi
08.2024 - Current
Module Acoustic Engineer Level II
Hexagon
01.2021 - 08.2024
Supervisor
Monarch Casino & Resort
02.2019 - 01.2021
Sales Executive
Homeservicepro
06.2016 - 10.2019
Sales Manager
One Source Telecommunications
04.2013 - 06.2016
Associate of Applied Science - Engineering Technology
Lanier Technical College
Associate of Applied Science - PMEL/ Metrology
Kimball Electronics