Yesenia Coronel-Medina
Denver
Summary
Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Zimkor LLC
Littleton
02.2018 - 03.2025
- Conducted employment verification and background investigation to facilitate hiring process.
- Conducted new hire orientations and onboarding processes for incoming employees.
- Gathered personnel records from other departments or employees.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Managed confidential employee information with discretion and integrity.
- Initialized background checks for potential new hires.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Processed, verified and maintained personnel-related documentation.
- Compiled and prepared reports and documents pertaining to personnel activities.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Assisted with administering employee benefit programs and worker's compensation plans.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Performed background checks on potential hires to ensure compliance with company standards.
- Provided administrative support for HR projects and initiatives.
- Searched employee files to obtain information for authorized persons and organizations.
- Maintained employee records in compliance with state and federal regulations.
- Performed administrative tasks related to payroll processing or benefit administration.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated HR databases with employee changes in position, salary, and personal information.
- Assisted with planning, organizing and coordinating company events.
- Handled confidential information with discretion and integrity.
Server, Hostess, Bartender, Busser, Cook,& Manager
Cafe Chihuahua
Denver
04.2008 - 12.2022
- Prepared drinks according to standard recipes.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Filled condiments and napkin containers during slack periods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Accurately recorded orders on cash register and point-of-sale system.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Thomas Jefferson
Denver05-2015
Skills
- Employment verification
- Onboarding processes
- HR policies explanation
- Employee records management
- Background checks
- Benefits administration
- Confidential information handling
- Event coordination
- Microsoft office and docusign
- Document preparation
- Report generation
- Team player
- Personnel records management
- Personnel records maintenance
- Administrative assistance
- Payroll processing
Certification
- Notary Public: Expires 02-05-2027
- CPR/1st Aid/ AED: Expires 02-12-2027
Timeline
Human Resources Assistant
Zimkor LLC
02.2018 - 03.2025
Server, Hostess, Bartender, Busser, Cook,& Manager
Cafe Chihuahua
04.2008 - 12.2022
High School Diploma -
Thomas Jefferson