Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Bermudez

Denver

Summary

Dynamic professional with a robust background in office administration and customer service, exemplified during my tenure at Behavior Alternative Center Associates. Excelled in file organization and data management, leveraging Microsoft Excel skills to enhance efficiency. Renowned for exceptional communication abilities, fostering strong client relationships and improving document retrieval processes by streamlining recordkeeping systems.

Work History

Administrative Assistant

Behavior Alternative Center Associates
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Flagger

AWP Safety
  • Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
  • Accustomed to nighttime flagging in high traffic areas.

Surveyor

STAT Team RTD
  • Performed field calculations to complete assessments.
  • Gathered, organized and modeled data for reports and presentations.
  • Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.
  • Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.

Crew Member

Jet's Pizza
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

GED -

Emily Griffith Technical College
Denver, CO
06.2003

Skills

  • Customer service
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Documentation and recordkeeping
  • Excel spreadsheets
  • Appointment scheduling
  • Recordkeeping
  • Data organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant

Behavior Alternative Center Associates

Flagger

AWP Safety

Surveyor

STAT Team RTD

Crew Member

Jet's Pizza

GED -

Emily Griffith Technical College

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Yesenia Bermudez