Yelimay Esetok
Denver
Summary
Dynamic professional with a proven track record at United Ground Express, excelling in customer service and team communication. Demonstrated ability to streamline operations, achieving consistent customer satisfaction and surpassing sales targets. Skilled in cash handling and employee training, with a strong work ethic and reliability. Recognized for outstanding performance and efficiency.
Overview
6
6
years of professional experience
Work History
Cabin Cleaner
United Ground Express
02.2024 - Current
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
Sales Associate
Ross Dress for Less
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Leggings Park
10.2018 - 12.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma -
David Douglas High School
Portland, OR06.2023
Skills
- Advanced ASL proficiency
- Online advertising
- Customer service
- Employee training
- Teamwork and communication
- Academic advising
- Budget planning
- Character design
- Ceramic sculpture creation
- Packaging operations
- Strong work ethic
- Reliability and punctuality
Languages
ASL
Limited Working
Timeline
Cabin Cleaner
United Ground Express
02.2024 - Current
Sales Associate
Ross Dress for Less
10.2023 - 01.2024
Sales Associate
Leggings Park
10.2018 - 12.2019
High School Diploma -
David Douglas High School
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