Hi, I’m
Yeidy Joaly Ospina Presiga
Senior QA Engineer
Envigado,Antioquia
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Senior QA Engineer experienced in driving software quality through strategic E2E, API, Smoke, and Regression testing. Achieved project reliability by configuring interdependent services and optimizing team performance with precise metrics. Focused on delivering high-quality, user-centric solutions while enhancing testing efficiency.
Overview
2
Languages
1
Certification
14
years of professional experience
Work History
GROWTH ACCELERATION PARTNERSEnvigado, Antioquia
Senior Quality Assurance Test Manager
02.2019 - 06.2025
Job overview
- Owned end-to-end testing lifecycle, managing test data creation, documentation, and stakeholder demos to enhance project visibility.
- Mitigated 50% risks earlier by identifying quality bottlenecks early in SDLC through collaboration with engineering teams, improving overall quality assurance.
- Configured complex organizational environments and integrated third-party services.
- Led quality assurance initiatives to enhance software reliability and performance across multiple projects.
- Developed and implemented comprehensive testing strategies, ensuring alignment with business objectives and stakeholder requirements.
- Applied coaching techniques and tools to support managers and team members in improving performance.
YUXIPACIFIC LATAMMedellin, ANT
Advanced Quality Assurance
12.2013 - 02.2019
Job overview
- Spearheaded user testing initiatives that optimized product usability and boosted customer satisfaction for Tier-1 clients such as IMS Health.
- Executed rigorous functional testing across iOS and Android, ensuring seamless performance across all devices and enhancing user experience.
- Authored detailed test suites and scenario documentation to foster inter-team collaboration and streamline development lifecycle.
- Designed and executed comprehensive test plans and cases to align technical outputs with critical business requirements.
EMERGIA CONTACT CENTER EUMedellin, Antioquia
Advisor
04.2012 - 05.2012
Job overview
- Delivered high-tier technical support and analyzed customer feedback to enhance products, consistently exceeding satisfaction benchmarks and aligning quality standards with user expectations.
- Delivered strategic guidance to enhance customer engagement and satisfaction initiatives.
- Developed training materials to improve 15 advisors performance and onboarding processes.
- Analyzed customer feedback to identify trends and recommend actionable improvements.
OUTSOURCING AMERICAN TECHNOLOGYMedellin, Antioquia
Telemarketing Advisor
08.2011 - 01.2012
Job overview
- Surpassed 10% sales targets consistently by employing consultative approach, utilizing client relationship management and conducting deep needs analysis to enhance revenue.
- Developed targeted telemarketing strategies to enhance customer engagement and product awareness.
- Conducted market research to identify potential leads and improve outreach effectiveness.
- Trained and mentored junior team members on telemarketing best practices and techniques.
Education
Corporacion universitaria de Sabaneta - UnisabanetaSabaneta, Colombia
University from Computer Engineering
08-2021
SENA (Servicio Nacional de Aprendizaje)Medellin, Colombia
Tecnology from Assistant and Management Account
11-2011
Institucion Educativa Lola GonzalezMedellin, Colombia
College from College
12-2010
Colegio Concejo De Medellin - Sección Escuela PichinchaMedellin, Colombia
School from School
11-2004
Oliver Hoover ElementaryMiami, United States
School from School
03-2004
Skills
QA Processes (eg, People Management, Coordination, Optimization, Testing Framework)
Test Plan Development (eg, Strategies, Estimates, Metrics)
Bug Detection and Analysis (eg Root Cause and Escalation)
Functional Testing (eg E2E, Smoke, Regression, Hardening)
Non-Functional Testing (eg Performance & Security)
Certification
11/2014 ISTQB Certified Tester No. 14-CTFL-64617-03 Foundation Level
Strengths
- Strategic Leadership & Assertive Communication
- Cross-Functional Collaboration
- Analytical Problem-Solving
- Technical Mentorship
- Proactive Adaptability
- Strong work ethic
Timeline
Senior Quality Assurance Test Manager
GROWTH ACCELERATION PARTNERS
02.2019 - 06.2025
Advanced Quality Assurance
YUXIPACIFIC LATAM
12.2013 - 02.2019
Advisor
EMERGIA CONTACT CENTER EU
04.2012 - 05.2012
Telemarketing Advisor
OUTSOURCING AMERICAN TECHNOLOGY
08.2011 - 01.2012
SENA (Servicio Nacional de Aprendizaje)
Tecnology from Assistant and Management Account
Corporacion universitaria de Sabaneta - Unisabaneta
University from Computer Engineering
Institucion Educativa Lola Gonzalez
College from College
Colegio Concejo De Medellin - Sección Escuela Pichincha
School from School
Oliver Hoover Elementary
School from School
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Accomplishments
- Collaborated with team of 4 in the development of Apex Machines 3D Simulator .
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionInterests
Artificial intelligence
Software
API Testing Tools (eg Postman, Workbench)
SQL Database, HTML, Selenium IDE
Manangement Tracking Tools (eg, Jira, Unfuddle, TestRail, TFS)
Web Browser (eg, Chrome, Firefox, Safari)
Software Development Methodologies (eg, ISTQB, TDD, SAFe Practitioner, Agile)
Communication Tools (eg, Teams, Slack, Confluence)