YAIZA TORO TERCERO
Miami
Summary
Bilingual HR professional with over 10 years of experience in people management and 5 years in HR operations, with a strong background in remote work environments. Specializes in client relations, vendor management, and contract negotiation. Proven track record leading nationwide Vendor Management System (VMS) implementations, fostering trusted client partnerships, and delivering strategic workforce solutions. Adept at supporting high-volume and executive-level hiring across diverse industries while driving value and compliance.
Overview
10
10
years of professional experience
Work History
Workforce Partnership Specialist
SSA Group
02.2025 - 08.2025
- Led the integration and implementation of a Vendor Management System (VMS) across 90 units nationwide, spanning 36 states.
- Developed and delivered comprehensive VMS training documentation to ensure consistent onboarding and platform utilization across all locations.
- Managed relationships with 25 contingent labor vendors to support national hiring needs and ensure VMS compliance.
- Negotiated Master Service Agreements (MSAs), successfully reducing markup rates from 65% to 35% to enhance competitiveness and cost-efficiency.
- Established strategic partnerships with community-based organizations such as Best Buddies, CHI, Second Chance Programs, and Military Spouse Employment Program to expand inclusive and diverse hiring pipelines.
- Increased national vendor partnerships by 65% and boosted community partnerships by 92%, significantly enhancing recruitment reach and diversity efforts.
- Oversaw vendor performance and ensured smooth adoption of the VMS platform across multiple units, improving standardization and operational transparency.
Sr. Talent Acquisition Specialist
SSA Group
01.2023 - 02.2025
- Reduced time-to-fill for Director, VP, and IT roles to an average of 35 days, an improvement of 45% over previous benchmarks.
- Coordinated full-cycle recruitment including sourcing, screening, interviewing, and selection, in collaboration with hiring managers and department leaders.
- Reviewed resumes and applications to identify qualified candidates, ensuring alignment with both job requirements and organizational culture.
- Supported the recruiting team administratively by managing calendars, scheduling interviews, and coordinating logistics such as travel and follow-up communication.
- Leveraged LinkedIn Recruiter and Indeed to source top-tier candidates, manage job postings, and engage in proactive outreach; experienced in managing job sponsorships for increased visibility and reach.
- Utilized Applicant Tracking Systems (ATS), including Dayforce, to manage the end-to-end recruitment process, from requisition creation to onboarding.
- Advised hiring managers on best practices and tailored recruitment strategies based on industry trends, role complexity, and talent availability.
- Developed and executed multi-channel recruitment strategies using job boards, social media, referrals, and professional networks to attract top-tier talent.
Human Resources Manager
MedX Staffing, Inc.
02.2021 - 12.2022
- Created a process that improved the tracking of all invoices, documents, licenses, and certificates to ensure timely renewal, payment, and compliancy.
- Initiated recurring team meetings to improve employee engagement, morale, and communication.
- Managed the department’s payroll process by verifying all employee timesheets through Paycom.
- Recorded all maintenance requests and annual preventive maintenance work orders; followed up on outstanding items; and ensured all requests were completed properly by conducting walkthroughs with the Director of Human Resources.
Human Resources Admin Coordinator
JW Marriott Miami Turnberry Resort & Spa
11.2019 - 05.2020
- Recruit, hire, onboard, drug screen, and background check 30+ healthcare employees weekly for 45+ high-volume units with 3,800+ employees’ while consistently meeting time-to-fill goals.
- Support the start-up company with developing and implementing processes, policies, and procedures to recruit applicants more effectively.
- Introduce and conduct weekly meetings with the staffing department to discuss staffing needs and available resources for hiring while developing solutions for recurring challenges.
- Partner with the Director of Human Resources and Direct Supervisors to evaluate employee roles, responsibilities, and performances; approve compensation increases when requested; and maintain a 15% labor cost.
- Respond promptly to employees for various Human Resources related topics. ensure compliance with employment laws and regulations; and oversee employee disciplinary meetings, terminations, and investigations.
- Assisted with payroll weekly through Paycom Timesheet Audits to avoid payroll issues.
Manager
Bolay
11.2017 - 11.2019
Assistant Manager
My Ceviche
08.2015 - 11.2017
Education
Certificate - Human Resources
University of Miami
Miami, FLBachelor’s degree - business Entrepreneurship
Johnson & Wales University
North Miami, FLAssociate of Science - Culinary Arts
Le Cordon Bleu College
Miramar, FLSkills
- Strategic Vendor & Partner Management
- Client Relationship Building
- Influencing & Negotiation
- Customer-Centric Mindset
- Client Engagement & Communication
- Talent Acquisition Strategy
- Success Planning & Workforce Solutions
- Training & Implementation Leadership
- Diversity & Inclusion Initiatives
- HR Compliance & Operations
Timeline
Workforce Partnership Specialist
SSA Group
02.2025 - 08.2025
Sr. Talent Acquisition Specialist
SSA Group
01.2023 - 02.2025
Human Resources Manager
MedX Staffing, Inc.
02.2021 - 12.2022
Human Resources Admin Coordinator
JW Marriott Miami Turnberry Resort & Spa
11.2019 - 05.2020
Manager
Bolay
11.2017 - 11.2019
Assistant Manager
My Ceviche
08.2015 - 11.2017
Bachelor’s degree - business Entrepreneurship
Johnson & Wales University
Associate of Science - Culinary Arts
Le Cordon Bleu College
Certificate - Human Resources
University of Miami
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