Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yair Castillon

Vail

Summary

Dynamic bartender with a proven track record at CHASING RABBITS, excelling in high-pressure environments. Renowned for strong multitasking and exceptional customer service, I trained new staff and resolved complaints efficiently, fostering loyalty and enhancing guest experiences. Proficient in drink preparation techniques, I thrive in team-oriented settings.

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Bartender

CHASING RABBITS
11.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

HIGHLINE VAIL- A DOUBLETREE BY HILTON
04.2024 - 11.2024
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

FOOD RUNNER

VENDETTAS
06.2022 - 12.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

BARTENDER

COOKING GOURMET
HUANCAYO PERU
12-2021

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Drink preparation techniques
  • Conversant in [language]
  • Fast learner

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Bartender

HIGHLINE VAIL- A DOUBLETREE BY HILTON
04.2024 - 11.2024

Bartender

CHASING RABBITS
11.2022 - Current

FOOD RUNNER

VENDETTAS
06.2022 - 12.2022

BARTENDER

COOKING GOURMET
Yair Castillon