XAVIER HILBERT
Seattle
Summary
Results-driven Business Development Manager with proven expertise in sales growth, account management and brand development in the high end optical industry for a decade.
Prior to this, 10 year of professional achievements in the luxury industry, with 5 years at the flagship store of Hermès.
Focusing on results, qualitative and quantitative goals as well as brand presence to improve revenues and develop long term business relationships with clients.
Overview
21
21
years of professional experience
Work History
AREA SALES MANAGER
ANNE ET VALENTIN
PNW / WESTERN CANADA
08.2023 - Current
- Maintain relationships with existing clients to ensure their satisfaction with products and services offered.
- Interact regularly with senior management to discuss current strategies and future plans.
- Plan, develope and implemente sales strategies in an assigned region.
- Provide training and guidance on product knowledge, selling techniques and customer service.
COMMERCIAL REGIONAL MANAGER
LUNOR
SOUTH OF FRANCE
03.2022 - 06.2023
- Oversee the business expansion of the high end German optical brand Lunor in the South of France
- Managed the business development of major accounts
- Directed the organization of the marketing and commercial tools in support of prospection and brand communication.
- Evaluated customer feedback and adjusted company processes accordingly.
- Improved revenue by 10%.
COMMERCIAL MANAGER
MYKITA
FRANCE - BELGIUM - LUXEMBOURG – SWITZERLAND
07.2014 - 03.2022
- Oversaw the distribution of key lines of luxury optical brands: MYLON - Maison Margiela - STUDIO
- Improved revenue by 200%; increase of accounts by 220%
- Directed business development of accounts through meetings, trade shows, unique commercial events and other marketing tools
- Managed monitoring tools of accounts expansion.
- Assisted in resolving customer complaints regarding products or services delivered.
- Maintained an up-to-date database of current customers and potential leads.
CONTEMPORARY ART GALLERY MANAGER
SCHMIDT& HANDRUP
BERLIN
08.2013 - 06.2014
- Directed communication and public relations activities including interactions with the press and social media actors
- Coordinated all logistic operations surrounding exhibition
- Supported role in connection with exhibits planning with art gallery director and artists.
BUTLER
Private individual
LONDON - PARIS – GENEVA
08.2012 - 06.2013
- Directed the organization and implementation of the renovation and maintenance projects of the estate
- Oversaw protocol compliance and logistics during events.
- Organized and managed household staff including maids, cooks, gardeners, chauffeurs.
- Assisted in the coordination of events and parties for the employer's family and friends.
- Responded to requests from the employer or other members of the household promptly.
- Managed correspondence with vendors, suppliers, service providers. on behalf of the employer.
ASSISTANT HEAD OF DEPARTEMENT
HERMÈS
PARIS
08.2005 - 12.2011
- Directed and managed the work of 4 sales associates; increase revenue by 200% in 5 years
- Oversaw the training and evaluation of new sales team members
- Monthly and annual reporting of the sales activity
- Assisted Store Director with the purchase of collections
- Inventory follow-up
- Implement development of Special Orders resulted in 10% of global sales.
- Oversaw Merchandizing.
SALE’S ASSOCIATE – READY TO WEAR
TOD’ S
PARIS
04.2004 - 06.2005
- Liaising with the public relations manager.
SALE’S ASSOCIATE – WOMEN READY TO WEAR AND ACCESSORIES
CHRISTIAN DIOR
ST BARTHELEMY (FRANCE)
- Sales and customer service activities.
Education
Bachelor - University Technology Diploma – Major : Marketing
UNIVERSITY PARIS 1 1
SCEAUX (FRANCE)07-2011
Non graduate student evening classes for 3 years -
SCHOOL OF THE LOUVRE
PARIS01.2009
Skills
- Dynamism and Determination Capacity to Adapt
- Account Monitoring
- Sales Presentations
- Sales Training
- Territory Management
- Relationship Building
- Sales Tracking
- Territory and account management
Timeline
AREA SALES MANAGER
ANNE ET VALENTIN
08.2023 - Current
COMMERCIAL REGIONAL MANAGER
LUNOR
03.2022 - 06.2023
COMMERCIAL MANAGER
MYKITA
07.2014 - 03.2022
CONTEMPORARY ART GALLERY MANAGER
SCHMIDT& HANDRUP
08.2013 - 06.2014
BUTLER
Private individual
08.2012 - 06.2013
ASSISTANT HEAD OF DEPARTEMENT
HERMÈS
08.2005 - 12.2011
SALE’S ASSOCIATE – READY TO WEAR
TOD’ S
04.2004 - 06.2005
SALE’S ASSOCIATE – WOMEN READY TO WEAR AND ACCESSORIES
CHRISTIAN DIOR
Bachelor - University Technology Diploma – Major : Marketing
UNIVERSITY PARIS 1 1
Non graduate student evening classes for 3 years -
SCHOOL OF THE LOUVRE
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