Xavier Gilroy
Craig
Summary
Results-driven manager with extensive experience in restaurant and bar operations. Known for enhancing guest satisfaction through exceptional service and effective team training, while proficiently managing cash handling and inventory control.
Overview
12
12
years of professional experience
Work History
Bartender
Popular Bar
Craig, CO
01.2025 - Current
- Crafted signature cocktails and maintained consistent drink quality across diverse customer preferences.
- Provided exceptional customer service, ensuring positive guest experiences and repeat patronage.
- Trained new staff on proper service techniques and bar policies to ensure compliance and efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Collaborated with team members to create a cohesive work environment during peak hours.
General Manager
Warehouse Food Hall
Craig, CO
03.2023 - 01.2025
- Oversaw daily operations ensuring seamless workflow and efficiency across all departments.
- Developed training programs for staff to enhance service quality and operational knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to inform purchasing decisions and drive menu innovation.
- Managed vendor relationships, negotiating contracts to secure competitive pricing on supplies.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Taproom Manager
Yampa Valley Brewing Co.
Hayden, CO
11.2019 - 01.2023
- Managed daily taproom operations, ensuring exceptional customer service and seamless workflow.
- Trained and mentored staff on beverage offerings and customer engagement techniques.
- Developed and implemented promotional events to enhance guest experience and increase foot traffic.
- Oversaw inventory management, optimizing stock levels to reduce waste and maintain product availability.
Restaurant Manager
Lakeside Grill
Manila, UT
03.2017 - 10.2019
- Oversaw daily operations, ensuring adherence to quality standards and efficient workflow.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed budgeting processes, aligning operational costs with financial goals of the restaurant.
Bartender
Ptarmigan Inn
Steamboat Springs, CO
10.2016 - 04.2017
- Operated bar equipment efficiently, maintaining cleanliness and adherence to safety standards.
- Developed knowledge of seasonal drink trends, enhancing menu offerings based on customer feedback.
- Resolved customer complaints promptly, fostering a welcoming atmosphere and promoting guest loyalty.
Photographer
Elevation Imaging
Telluride, CO
11.2015 - 01.2017
- Captured high-quality images for diverse client projects, ensuring visual storytelling meets brand standards.
- Mentored junior photographers, providing guidance on techniques and industry best practices to improve overall team performance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Snowmaker
Telluride Ski & Golf
Telluride, CO
10.2013 - 01.2017
- Operated and maintained snowmaking equipment to ensure optimal snow coverage across ski trails.
- Monitored weather conditions to determine appropriate snowmaking schedules and strategies.
- Collaborated with team members to improve snow production processes and efficiency.
- Trained new staff on safety protocols and operational procedures for snowmaking equipment.
Education
Associate of Science - Graphic And Digital Design
Western Wyoming Community College
Rock Springs, WY05.2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cash Handling
- Leadership
Languages
Spanish
Limited Working
Timeline
Bartender
Popular Bar
01.2025 - Current
General Manager
Warehouse Food Hall
03.2023 - 01.2025
Taproom Manager
Yampa Valley Brewing Co.
11.2019 - 01.2023
Restaurant Manager
Lakeside Grill
03.2017 - 10.2019
Bartender
Ptarmigan Inn
10.2016 - 04.2017
Photographer
Elevation Imaging
11.2015 - 01.2017
Snowmaker
Telluride Ski & Golf
10.2013 - 01.2017
Associate of Science - Graphic And Digital Design
Western Wyoming Community College