Xavier Anthony
Aurora
Summary
Dynamic and dedicated professional with a strong background in customer service at Best Buy and Lowe's, excelling in technical troubleshooting and problem-solving. Proven ability to assist customers effectively while maintaining a calm demeanor. Skilled in vehicle maintenance and repair, with a keen attention to detail that ensures high-quality service and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales floor associate(lumber)
Lowes
Aurora
05.2023 - 04.2025
- Assist customers with any questions
- Drive power equipment and stock homes
- Cut wood
- Know any questions about building supplies and assist contractors.
- Had to cut lumber for a contractor building homes and need to cut everything to the exact measurement
- Help and maintain my department to look good for customers.
Customer service associate
Best Buy
Parker
08.2022 - 03.2023
- Assist customers with any questions.
- Assist customers with phones, tablets, watches, etc.
- Know how to sell appliances and TVs.
- Know how to diagnose a computer problem.
- Helped multiple customers with tech questions and installations.
- Install screen protectors, and activate phones.
- Assisted customers in locating products and answering inquiries.
- Trained new associates on customer service protocols and systems.
- Handled cash register operations accurately during peak times.
Education
Associate of Applied Science - Automotive Technology Program
Pickens Technical College
Aurora, CO05-2026
High School Diploma -
Cherokee Trail
Aurora, CO05-2023
Skills
- Basic knowledge of vehicle maintenance and repair
- Familiar with hand tools and shop safety procedures
- Familiar with hydraulic lifts and jacks
- I worked on multiple cars and am familiar with suspension, cooling, and wiring systems
- Good communication and customer service skills
- Calm, level-headed, and always ready to tackle any problems that occur
- Basic computer skills, Word, docs, spreadsheet, took multiple courses in computer programming, and video game design
- Problem solving
- Team collaboration
- Technical troubleshooting
- Vehicle inspection
- Attention to detail
Certification
- Snap on Multi Meter certificate
- ASE Student Certification
- SP2 Safety Training
- Toyota brakes and maintenance (TCC105A: Brake Maintenance )
- Toyota tire and wheel service 1-3(TCC104A: Tire and Wheel Service )
- Toyota electrified powertrain vehicle maintenance(TEC109A: Toyota Electrified Powertrain Vehicle Maintenance)
- Toyota TIS system(TEC100B: Using TIS)
- Toyota recall and service campaign (SC19A: Toyota Recall & Service Campaign Essentials)
- Toyota GTS(TEC100E: GTS+ Level 1)
- Toyota accessory weight label training (TEX023A: Accessory Weight Label Training and Installation)
- Toyota Driver floor mats inspection and correction (TFTO-01: Driver's Floor Mat Inspection & Correction)
- Toyota pre delivery(TEC100F: Pre-Delivery Service )
Affiliations
- did football and track all throughout high school. Four year letter.
- actively working on toyota, ford, and subaru technician trainings and certificates.
- Currently working on my 89 chevy camaro rs, which is currently getting built from the ground up. Starting with a new engine out of a chevy silverado that I am rebuilding with forged pistons and rods, upgraded cam and lifters, and aluminum heads, and a manual transmission swap. Full suspension upgrade, including lowering springs, upgraded bushings, lighter sub-frame, 4 way adjustable shocks front and rear, disc to drum brake conversion and. rebuilding the rear differential and adding sub-frame connectors. Interior was torn out and is getting a resto-mod redo also.
Accomplishments
- four year letter in Track
- Three year letter in football
- received numerous customer service and leadership badges at Lowe's
References
References available upon request.
Timeline
Sales floor associate(lumber)
Lowes
05.2023 - 04.2025
Customer service associate
Best Buy
08.2022 - 03.2023
Associate of Applied Science - Automotive Technology Program
Pickens Technical College
High School Diploma -
Cherokee Trail
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