Wyatt Wolford
Steamboat Springs
Summary
Dynamic Assistant Grocery Manager at Safeway with a proven track record in inventory management and exceptional customer service. Skilled in process improvement and conflict resolution, I effectively enhanced team collaboration and customer satisfaction. Committed to optimizing operations and training staff to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Assistant Grocery Manager
Safeway
Steamboat Springs
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored stockroom organization and replenished shelves as needed.
- Contributed to process improvement initiatives within the organization.
- Resolved conflicts between different departments within the organization.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Store Admin / Bookeeper
Safeway
Steamboat Springs
05.2020 - 08.2023
- Managed accounts payable and receivable using QuickBooks software.
- Processed payroll for employees, ensuring timely and accurate payments.
- Collaborated with auditors during annual audits to provide necessary documentation.
- Trained new staff on bookkeeping procedures and software usage.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Conducted monthly bank reconciliations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Defined bookkeeping policies and procedures by developing system to account for financial transactions.
- Monitored cash flow, preparing reports to inform management of financial status.
- Received and recorded cash, checks and transfers.
Education
High School Diploma -
Hayden High School
Hayden, CO10-2020
Some College (No Degree) - Business Management
Colorado Mountain College
Steamboat SpringsSkills
- Inventory management
- Customer service
- Process improvement
- Conflict resolution
- Stock replenishment
- Team collaboration
- Employee training
- Problem solving
- Attention to detail
- Time management
- Merchandising strategies
- Store maintenance
- Customer support
- Employee management
- Customer service and assistance
- Schedule management
- Negotiation and conflict resolution
- Ordering of products
- Workflow planning
- Operations management
- Staff management
- Shift scheduling
- Hiring and training
Timeline
Assistant Grocery Manager
Safeway
08.2023 - Current
Store Admin / Bookeeper
Safeway
05.2020 - 08.2023
High School Diploma -
Hayden High School
Some College (No Degree) - Business Management
Colorado Mountain College
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