Williams Akintola
Jonesboro
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Alliance And General Insurance Company Ltd
05.2010 - 12.2019
- Assembled components with minimal supervision, exceeding expected project milestones
- Conducted quality assurance inspections on finished components and identified issues
- Inspected and tested components, assemblies, and power tools for proper functionality
- Identified machinery malfunctions by performing troubleshooting tasks
- Put hazardous materials in properly marked containers to avoid injuries or contamination
- Planned and paced work efficiently to meet daily, weekly, project, or production goals.
Marketing Executive Officer
Regency Insurance
01.2000 - 03.2010
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings
- Increased company revenue $5,000 through aggressive new market strategies
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Education
J.D. J.D (in View) -
NOVUS UNIVERSITY ONLINE
11.2022
Bachelor of Science Banking And Finance -
University of Ado Ekiti Ado Ekiti
12.1999
High School Diploma -
Command Day Seconday School Ikeja
06.1993
Skills
- Data Collation
- Customer Feedback
- Litigation Support
- Insurance Negotiation
- Collections Actions
- Financial Reporting and Analysis
- Internal Auditing
- Financial Administration
- Motivational Techniques
Certification
- MEMBER institute of public management, nigeria
- FELLOW the certified institute of auctioneers, nigeria
- MEMBER national auctioneers association, united state of america
- CERTIFICATE OF ATTENDANCE: support to the economic and financial crimes commission and the Nigeria judiciary organized by united nations office on drugs and crime(UNDOC)
Additional Information
Reference at Request
Timeline
Customer Service Specialist
Alliance And General Insurance Company Ltd
05.2010 - 12.2019
Marketing Executive Officer
Regency Insurance
01.2000 - 03.2010
J.D. J.D (in View) -
NOVUS UNIVERSITY ONLINE
Bachelor of Science Banking And Finance -
University of Ado Ekiti Ado Ekiti
High School Diploma -
Command Day Seconday School Ikeja
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