Summary
Overview
Work History
Education
Skills
Additional Experience
Languages
Timeline
Generic

William South

Brighton,Colorado

Summary

Developed strong communication and problem-solving skills in customer-focused environment. Skilled in understanding and addressing customer needs, ensuring positive interactions and satisfaction. Looking to transition into new field where these transferable skills can drive success and customer loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Clerk

King Soopers
10.2024 - Current

My official job title is a Customer Service Clerk

  • Assisted customers with inquiries, ensuring timely and accurate responses.
  • Processed transactions efficiently using point-of-sale systems to enhance customer experience.
  • Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
  • Built strong relationships with customers, fostering trust and loyalty through exceptional service.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Take 20+ calls a day for varying customer questions.

Sales Associate

Whitesides Boots, Work and Western Wear
05.2023 - 08.2024

This was a small business so i picked up where others left off

  • Assisted customers in selecting appropriate footwear and apparel based on individual needs.
  • Maintained product displays to ensure an organized and appealing shopping environment.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Processed transactions accurately using point-of-sale systems, enhancing customer satisfaction.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Took 5-20 calls a day relating to any questions

Education

High School -

Riverdale Ridge High School
Thornton, CO
05.2024

Skills

  • Team leadership
  • Dependable and honest
  • Friendly and Positive attitude
  • Strong work ethic
  • Proficient in computer skills
  • Active listening
  • Problem resolution

Additional Experience

I have been a member of the Thornton Police Department Explorers program since 2022.

Languages

English
Native or Bilingual

Timeline

Customer Service Clerk

King Soopers
10.2024 - Current

Sales Associate

Whitesides Boots, Work and Western Wear
05.2023 - 08.2024

High School -

Riverdale Ridge High School
William South