William Raymond
Broomfield
Summary
Professional with extensive experience in client relationship management at Rose House. Proven ability to develop effective coping strategies and enhance operational efficiency. Committed to fostering a supportive environment that prioritizes well-being and safety while ensuring regulatory compliance. Demonstrates adaptability to changing circumstances and maintains strong professional boundaries.
Overview
3
3
years of professional experience
Work History
Owner
Will Paint & Fix
06.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Offer following services: painting, vinyl flooring, gutter installation/ cleaning, drywall repair, general handyman tasks
Behavioral Health Technician / Handyman
The Rose House
06.2024 - 01.2026
- Built trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering a supportive environment.
- Applied cognitive-behavioral techniques to address negative thought patterns, promoting healthier thinking habits and improving client well-being.
- Documented patient information, progress notes, and treatment plans using basic computer skills to ensure accurate and timely record-keeping.
- Administered medications to patients during treatment sessions.
House Manager
The Rose House
03.2023 - 08.2023
- De Ensured security protocols were followed throughout the property, maintaining a safe environment for staff and clients at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Responsible for hiring and managing BHTs. Delegating responsibilities according to individual strengths and abilities in order to maximize overall performance.
- Facilitated communication between tech staff and clinical team regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Adapted quickly to last-minute changes in plans or circumstances.
Education
**Working On Classes** - Peer Support Specialist
Embark Peer Coaching Academy
Colorado Springs, CO12-2024
Bachelor Of Accountancy - Accounting And Business Management
Southern New Hampshire University
Hooksett, NH11-2009
Diploma - Basic Studies
Bow High School
Bow, NH04-2003
Skills
- Dedicated and punctual
- Coachable and receptive
- Adaptability
- Assessment and documentation
- Client coping strategies
- Conflict resolution
- Strong boundaries
Resume Gaps
Resume gaps exist due to backpacking trips around the world and volunteering with local families. A life changing experience that forced and allowed me to grow in unimaginable ways.If gaps are of concern feel free to inquire.
References
Please contact me if you would like references.
Timeline
Owner
Will Paint & Fix
06.2024 - Current
Behavioral Health Technician / Handyman
The Rose House
06.2024 - 01.2026
House Manager
The Rose House
03.2023 - 08.2023
**Working On Classes** - Peer Support Specialist
Embark Peer Coaching Academy
Bachelor Of Accountancy - Accounting And Business Management
Southern New Hampshire University
Diploma - Basic Studies
Bow High School