WILLIAM POTTS
Denver
Summary
Detail-oriented professional with over 10 years of experience in customer service and inventory management. Skilled in resolving conflicts and ensuring compliance with safety regulations, contributing to a positive work environment and enhanced customer satisfaction.
Overview
10
10
years of professional experience
Work History
Deli Clerk / Assistant manager
Albertsons
Northglenn
01.2016 - Current
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved conflicts between team members in an effective manner.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated inventory management processes to ensure product availability and organization.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Education
High School Diploma -
Horizon High School
5321 E 136th Ave, Thornton, CO 8060204-2014
Skills
- Customer service
- Inventory management
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Crisis management
- Flexible schedule
- Upselling
Timeline
Deli Clerk / Assistant manager
Albertsons
01.2016 - Current
High School Diploma -
Horizon High School