Summary
Overview
Work History
Education
Skills
Certification
Timeline
Training
Awards
Generic

William Phillips

Colorado Springs,CO

Summary

Dynamic Army veteran with over 23 years of military experience specializing in operations management and safety protocols. Proven track record in effectively monitoring complex systems in high-security environments while ensuring the safety of clients and staff under pressure with a active secret level security clearance. Expertise in strategic planning, project management, and development of training materials, coupled with a strong focus on team collaboration and adaptability to shifting priorities. Committed to fostering a safe and productive work environment through robust hazard assessments and regulatory compliance initiatives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Production Control Clerk

Akima
08.2024 - Current
  • Assigned as Production Control Clerk at 4th SFAB and 4ID MST, successfully Opened/Closed over 800 scheduled/ unscheduled repairs Work Orders in support of 4th SFAB and 4ID MST mission during rating period.
  • Communicated effectively with customers on all issues that pertains to Production Control functions.
  • Ensured all Work Orders were retain and filed on time at Shop Office Monthly.
  • Trained co-workers in proper procedures and operation of the system of record (GCSS-Army) and worked closely with the Leads and Shop Foreman to ensure all data entry are annotated correctly before recorded into G-Army.
  • Coordinated and monitored production schedules to optimize workflow and meet daily targeted inventory levels to ensure adequate supply for production needs.
  • Processed work orders and tracked progress through manufacturing stages.
  • Facilitated safety training sessions for employees, enhancing awareness and compliance and collaborated with management to develop risk assessment strategies and improve workplace safety culture.
  • Mentored junior staff on safety best practices, fostering a culture of continuous improvement.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.

Logistics Operations Manager

United States Army
07.2020 - 06.2022
  • Served as a Senior Advisor in Explosive Ordnance Disposal Headquarters Company implemented guidance conducted thorough risk assessments and devised strategic security plans to mitigate potential vulnerabilities by the use of total quality management elements to lead 1,500 military employees to evaluate multifunctional logistics, consisting of three Explosive Ordnance Disposal Battalions and 21 EOD Companies:
  • Led, trained, analyzed, and reviewed mission-essential tasks readiness, culminating in a geographically dispersed across the Midwest of the United States to enable maintenance sustainment strategies and the Army’s strategic plans and objectives.
  • Managed and guided subordinate units regarding daily operations of four remote sites and enforced strict task scheduling requirements set forth by division-level leadership.
  • Provided oversight, support, and expertise for three battalion-level maintenance programs in exchange pricing and tracked and identified all maintenance resources and requirements in the organization.

Distribution Manager (ISG Sergeant)

United States Army
08.2017 - 07.2020
  • Oversaw a logistical distribution company providing to a diverse organization to support a Brigade Combat Team department capable of deploying worldwide within 18 hours of notice.
  • Advised executive leadership on administrative, logistics, and operations. Responsible for leading, training, professional development, health, welfare, and combat readiness of 110+ service members, their families, and 35 million equipment grids supporting the 1st Airborne Brigade Combat Team.
  • Led and developed a Noncommissioned Officer Professional Development Program that trained 30 future leaders for impactful leadership assignments and managed accountability and responsibility of over $14M in equipment with zero loss.
  • Advise the Operation Manager on administrative actions, utilization of company assets, and daily operations personal affairs.
  • Developed and delivered programs to educate staff on security procedures and emergency response protocols and performed weekly briefings to leadership regarding policies and procedures for voice services, conducted survey plans, composed reports, and documentation, and provided program recommendations based on analysis of survey results.

Operations Coordinator

United States Army
01.2016 - 08.2017
  • Served as the operations coordinator as a maintenance management manager assigned to the Support Operations Office in a Brigade Combat Team and planned, resourced, and synchronized the maintenance operations of seven battalions which ensured that daily equipment status reports were correct in Global Combat Service Support-Army System (GCSS-Army).
  • Delegated work to staff, setting priorities and goals by mitigating business risks by working closely with staff members and assessing performance.
  • Developed a tracking system to track 100% of required training, increasing the awareness of executive leadership on training matters and enhancing operational readiness.
  • Applied risk analysis and mitigation to 60 distribution missions covering over 22,000 miles, resulting in only two safety-related incidents through strict and chronic safety and OSHA standards enforcement.
  • Monitored and reported the readiness rates for over 28,000 pieces of equipment worth more than $200 million and assisted other company military employees with ensuring that all authorized equipment was kept in a high state of readiness to allow the Combat Brigade Team to deploy at a moment's notice.

Assistant Operations Manager

United States Army
12.2012 - 12.2015
  • Managed the daily maintenance operations of a multifunctional Forward Support Company that served an Engineer Battalion.
  • Responsible for the health, welfare, and discipline of 12 military employees in maintaining internal operations files and trained staff in assigned duties, corporate policies, regulations, and best practices to implement training programs to enhance the employees' daily maintenance mission objectives.
  • Typed and transcribed correspondence, forms, reports, and other material from copy, rough draft, or other sources; proofread for grammatical and format accuracy and completeness made additions or resolved minor discrepancies, and incorporated policies, regulations, and best practices.
  • Received and answered public and internal inquiries from military employees, citizens, and others and referred to appropriate persons; answered incoming phone calls and routed callers or provided information as required.
  • Maintained supply and material logbooks, complex reports, and records for senior leadership review; prepared pertinent reports and correspondence; performed computer database and system analysis.

Education

Some College (No Degree) - Business Administration And Management

Pikes Peak State College
Colorado Springs, CO

Skills

  • Safety Coordinator
  • Skilled Communicator
  • Quality Control
  • Analysis Research
  • Strategic Planning
  • Technical Support
  • Crisis Mitigation
  • Information Systems
  • Conflict Resolution
  • Training Staff Development
  • Office Management
  • Leadership Team Building
  • Time Management

Certification

Support Operations Course | Global Combat Support System-Army (GCSS-A) | Antiterrorism Awareness | Master Resilience Training | Sexual Harassment/Assault Prevention Program Course (SHARP) | 2014. Equal Opportunity Course | 2013. Commanders Safety Course | Non-Commissioned Officer Leadership Center of Excellence | 2013. Structured Self Development Course I-IV| Basic Instructor Course | Small Group Instructor Course | Master Driver Course| 2012. Support Operations Course| 2012. Battle Staff | 2011. Advance Leadership Course| 2008. Defense Basic Preservation and Packing Course| 2004. Hazardous Materials Driver Training Course (HAZMAT)| 2004.

Timeline

Production Control Clerk

Akima
08.2024 - Current

Logistics Operations Manager

United States Army
07.2020 - 06.2022

Distribution Manager (ISG Sergeant)

United States Army
08.2017 - 07.2020

Operations Coordinator

United States Army
01.2016 - 08.2017

Assistant Operations Manager

United States Army
12.2012 - 12.2015

Some College (No Degree) - Business Administration And Management

Pikes Peak State College

Training

  • Software: Microsoft Office Suite 365 | Microsoft Teams | Share Point Essential | Power BI |
  • Hardware: VoIP Phones | Printer / Copier | Scanner | Fax Machine | Video Teleconference | Projectors
  • Operating Systems: Mac / Global Combat Support System-Army/Microsoft Windows/ SAP

Awards

Bronze Star Medal (BSM), Meritorious Service Medal x2 (MSM), Army Commendation Medal x4 (ARCOM), Army Achievement Medal x5 (AAM)

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William Phillips