William Kirby
Colorado Springs
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cashier / Head Cashier
Dillard's
05.2015 - Current
- Maintain knowledge of current promotions and policies
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Alleviated customer service needs with policy-appropriate solutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Mitchell High School
Colorado Springs, COSkills
- 10 Key
- Self management
- Assignment Delegation
- Adaptable and Flexible
- Microsoft
- Time Management Strength
Timeline
Cashier / Head Cashier
Dillard's
05.2015 - Current
High School Diploma -
Mitchell High School
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