William Harding
Parker
Summary
Hello! My Name Is William(Will) Harding, I'm a Hardworking individual, I have Worked Full Time (37-60 Hours) A Week hours per week since 16 years of age, including weekends and evenings. Track record of providing customer service in a establishment that serves hundreds of customers daily. Helping other departments in my store with tasks. Working in a warehouse environment for Coca-Cola. I have strong organizational skills and always want things do be done correctly. I'm eager to learn new things and always have been eager to learn new things, I'm a fast learner and pick up on things quickly. I have been put in situations where I needed to lead a few other Co-Workers of mine for a short period of timing during my shift.
Overview
3
3
years of professional experience
Work History
Order Builder
Swire Coca-Cola
12.2023 - 06.2024
- Enhanced warehouse safety by maintaining a clean, organized work environment and adhering to safety protocols.
- Supported supply chain efficiency by working closely with procurement teams on inventory forecasting and replenishment needs.
- Expedited order fulfillment by utilizing equipment such as pallet jacks and forklifts proficiently.
- Continuously sought opportunities for professional growth within the role, attending workshops and trainings relevant to industry trends.
- Collaborated with team members to achieve daily targets, improving overall productivity in the warehouse.
- Contributed to loss prevention efforts by identifying potential security risks in the warehouse environment and addressing them accordingly.
- Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Operated shrink wrap machine
- Commonly wrapped big pallets manually with shrink wrap
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Transported merchandise pallets to move in warehouse.
- Safely and securely loaded items to prevent damage during transport.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Assisted in training new hires on company procedures, contributing to a well-equipped workforce.
- Optimized warehouse space utilization by arranging products strategically according to their demand patterns.
Courtesy Clerk & Customer Service Clerk
King Soopers
05.2021 - 11.2023
- Worked as Courtesy Clerk at Lincoln Ave. King Soopers For 2 Years. Switched To King Soopers on Cottonwood Dr. In June of 2023 as Customer Service Clerk and Fuel Clerk
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in friendly and helpful manner to restore satisfaction and loyalty.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted in unloading trucks and stocking shelves with new products.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Processed returns and refunds in accordance with store policies.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Trained staff on operating procedures and company services.
- Collected/Pushed multiple heavy shopping carts at once is rough weather conditions from parking lot daily.
- Maintained Fuel Center safely and efficiently
Education
GED -
Legend High School | Astravo Online | DC Support
Lone Tree, CO & Parker, CO05.2023
Skills
- Store Cleaning
- Price Checking
- Stock Replenishment
- Cart Returns
- Customer Assistance
- Product Knowledge
- Money Handling
- Loading and Unloading Carts
- Shelf Stocking
- Cart Collection
- Product Restocking
- Product Locations
- Problem Resolution
- Effective Communication
- Customer Service
- Bagging Procedures
- Electric Pallet Jack Trained
- Have Used Normal Pallet Jacks Many Times
- Forklift Trained
- Daily Use Of Ride-On Electric Jack
- Heavy Case Lifting
- Shrink Wrap Use
References
Wendy Pillatzki (King Soopers)
Timeline
Order Builder
Swire Coca-Cola
12.2023 - 06.2024
Courtesy Clerk & Customer Service Clerk
King Soopers
05.2021 - 11.2023
GED -
Legend High School | Astravo Online | DC Support
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