William Gularte
Broomfield
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Hardworking, well organized, always positive and committed.
Overview
7
7
years of professional experience
Work History
Package Delivery Driver
UPS
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Lifted, lowered, and carried packages typically weighing number pounds throughout regular course of delivery.
Driver
FedEx Ground
04.2020 - 08.2024
- Use a handheld scanner to scan packages assigned to my daily route and number them properly and organized them in the work truck by stop by stop
- Drive vehicles to designated destinations for customer product deliveries
- Drive safely and deliver products within day and analyze delivery address, determine appropriate routes and maintain schedule
- Notify supervisors about any major repairs, leaks and maintenances
- Follow local and state driving laws and road regulations
- Maintain the vehicle clean and safe
- Late afternoon pickups at business locations
Driver
UPS
10.2019 - 04.2020
- Drove Grumman trucks to deliver and carry customer packages door to door, obeyed traffic laws and followed established traffic and transportation procedures
- Inspected and maintained vehicle supplies and equipment
- Read maps and followed written or verbal geographic directions
detailed/mechanic
Spiffy Car Wash
01.2019 - 10.2019
- Assisted in planning and development of newer accounts that required maintenance services within the company throughout the Denver, Colorado area
- Performed maintenance services on client's vehicles such as tire rotations, oil changes, light changing and clearing of dash notifications
- Performed multiple services in the cleaning and washing of client's cars
- Assisted in the roles of assistant management & leadership within the company
- Trained new technicians and other candidates to perform to job efficiently and safely
Merchandise
Home Depot
09.2018 - 12.2018
- Perform in-store service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience
bakery clerk
Safeway
01.2018 - 10.2018
- Duties included slicing, packaging and labeling high-quality baked goods
- Monitor products dates, ensure product quality, responsible for stocking displays to ensure that we have a variety of products available for customers at all times
- Assist customers with special orders and product selection
- Responsible for ensuring compliance with all food safety and sanitation requirements throughout daily work
- Assist with cleaning and sanitizing food preparation areas, tools, and equipment
cook
Pizza Hut
04.2018 - 07.2018
- Pizza Hut team member mostly serve customers or prepare food in the kitchen
- Customer service duties include taking orders, answering questions, and ringing out customers on the cash register
- Kitchen duties include preparing dough, portioning toppings, and cooking pizzas
Education
High school or equivalent -
San Benito high school
Hollister, CA06.2016
Skills
- Strong work ethic
- Customer service
- Time management
- Ability to accept and learn from criticism
- Ability to work as a team
Timeline
Package Delivery Driver
UPS
09.2024 - Current
Driver
FedEx Ground
04.2020 - 08.2024
Driver
UPS
10.2019 - 04.2020
detailed/mechanic
Spiffy Car Wash
01.2019 - 10.2019
Merchandise
Home Depot
09.2018 - 12.2018
cook
Pizza Hut
04.2018 - 07.2018
bakery clerk
Safeway
01.2018 - 10.2018
High school or equivalent -
San Benito high school
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