Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
Generic

Willa Rudnick

Fort Collins

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Customer Service/Book Seller

Words of Windsor Books and Gifts
06.2021 - Current
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Utilized product knowledge to educate customers on features and benefits.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Resolved customer complaints promptly to maintain a positive brand image.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Kept detailed records of daily activities through online customer database.
  • Stayed current on company offerings and industry trends.

Clerical Aide

City of Fort Collins Recreation
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided exceptional customer service by addressing inquiries promptly and professionally using both in person and telephone communication channels.
  • Greeted guests, accepted and processed facility passes and registrations for specific activities within the Recreator.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Handled and processed payments and was responsible for assigned funds and receipts.
  • Maintained extensive knowledge of program offerings and current events hosted at facilities and other locations.

Freelance Musician

Self-employeed
06.2016 - Current
  • Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.
  • Scheduled rehearsals with other musicians.
  • Played various instruments professionally, including saxophone, flute and clarinet.
  • Elevated performance quality by consistently practicing and refining individual skills on various instruments.
  • Arranged pieces for live music performances.
  • Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.
  • Transposed music to alternate keys with speed and accuracy.
  • Taught private music lessons, adapting tuition to ages and skill levels.
  • Streamlined rehearsal schedules, ensuring optimal preparation time without overworking band.
  • Curated setlists to match vibe of each venue, enhancing audience satisfaction.
  • Practiced singing exercises and studied with vocal coaches to develop voice.

Production Assistant

Loyola University New Orleans Performance Facil
09.2021 - 05.2022
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Completed wide range of tasks in diverse performance areas to support operations.
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Ensured that performances were heard well through using a soundboard, conducting in-house audio balancing

Education

Bachelor of Music - Jazz Studies, Philosophy

Loyola University, New Orleans
New Orleans, LA
05-2025

Skills

  • Customer service, assistance
  • Team collaboration with a positive attitude
  • Reception duties
  • Transaction and payment processing
  • Work ethic and integrity
  • Work prioritization
  • Strong problem solver
  • Strong attention to detail
  • Product recommendations and loyalty program promotion
  • Store organization through inventory knowledge, merchandise displays
  • Extensive performance background
  • Experience with Square sales program

Accomplishments

  • Colorado Youth Advisory Council (COYAC)
  • District 14 Representative
  • Organized meetings with Senators
  • Participated in policymaking
  • Extensive knowledge of the law-making process
  • Built relationships with State Senators and Representatives
  • Provided a youth voice on policy and civic issues
  • Collaborated with other youth from across the state
  • PHS Band Program
  • Section Leader, Drum Major
  • Communicated ideas with entire band program
  • Lead and directed band during pep band performances
  • Organized band for games, performances, other events
  • Managed and posted on the PHS Bands Instagram account
  • Promoted events, opportunities for students

Awards

Tulane University Marching Band Spirit Award, December 2024

The TUMB Spirit Award is awarded to the band member who embodies the spirit of the organization through exhibiting leadership, a positive attitude, knowledge of football and the band program, and leads by example

Tulane University Marching Band Section Leader Award, December 2022 and December 2023

The Section Leader Award is to acknowledge the leadership and work that section leaders demonstrate over the course of the year to help increase the organization's success

Tulane University Marching Band Outstanding New Member, December 2021. 

The Outstanding New Member in the Tulane University Marching Band is awarded to the new member who demonstrates significant leadership and enthusiasm for the band.


Languages

Spanish
Limited Working

Timeline

Clerical Aide

City of Fort Collins Recreation
06.2023 - Current

Production Assistant

Loyola University New Orleans Performance Facil
09.2021 - 05.2022

Customer Service/Book Seller

Words of Windsor Books and Gifts
06.2021 - Current

Freelance Musician

Self-employeed
06.2016 - Current

Bachelor of Music - Jazz Studies, Philosophy

Loyola University, New Orleans

Similar Profiles

CREATE PROFILE
Willa Rudnick