WILDER CARDONA

• Reduced delinquency rate by 72% (from 1.8% to 0.5%) through implementation of a comprehensive traceability system for overdue invoices, enabling precise tracking and follow-up of pending cases.
• Automated recurring processes using Power Automate and advanced Excel solutions, eliminating repetitive tasks and improving team productivity.
• Managed portfolio collections for strategic accounts including Almacenes Éxito and Alkosto, ensuring contract compliance and timely payment recovery while maintaining positive client relationships.
  

• Spearheaded the design and implementation of a Python automation that revolutionized a high-demand operational process, reducing execution time from 1.5–2.5 hours to just 10–15 minutes. This optimization freed up significant resources, enabling teams to focus on strategic initiatives.
• Oversaw critical operational workflows, including invoice validation, supplier communications, and end-to-end document traceability, ensuring compliance and efficiency across financial processes.
• Established structured systems for supplier document management, enhancing accuracy and audit readiness.

• Managed end-to-end invoice processing for 60+ suppliers, including receipt, verification, and discrepancy resolution via structured weekly email follow-ups.
• Proactively requested missing documentation and clarifications from vendors, optimizing payment cycle efficiency.
• Organized and maintained traceability of billed documents

Software development within the Zoho environment, with a focus on implementing automations using Zoho Deluge and creating custom widgets with JavaScript, HTML, and CSS. Additionally, I worked on the development of an application using JavaScript and Next.js, with a backend hosted on Zoho Catalyst.

During my time in this role, I actively used various technologies, including Redis, SQL, JavaScript, Deluge, Next.js, and Node.js, to build efficient, automated, and business-adapted solutions tailored to organizational needs.