Whitney Davis
Aurora
Summary
Proven sales leader with a track record of exceeding revenue targets and building long-term client partnerships. Seeking to leverage expertise in national account management, contract negotiation, and team collaboration to drive growth and retention as a National Account Manager with a forward-thinking organization.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
FloWater Inc.
02.2022 - Current
- Ranked #1 in company-wide sales (2025 YTD), generating $1.16M in new revenue (≈12% of total company revenue of $9.7M).
- Closed 147 of 250 renewal opportunities (59% close rate), securing $1.25M in renewal revenue and outperforming peer average by 15%+.
- Manage the entire sales cycle including prospecting, lead generation, presentations, closing, and ongoing account support.
- Lead renewal contract negotiations, achieving 90%+ retention rates across accounts.
- Partner with marketing and operations teams to align pipeline generation and ensure customer satisfaction, contributing to 20% YoY increase in qualified leads.
- Maintain CRM pipeline forecasting accuracy at 95%+, ensuring executive visibility into sales performance.
National Account Manager
FloWater Inc.
01.2019 - 02.2022
- Secured and signed 1,200 of 1,500 franchisees (80%) into FloWater’s national program while also capturing 200+ non-mandated accounts, driving multimillion-dollar revenue growth.
- Managed FloWater’s largest national account portfolio (valued at $10M+).
- Negotiated B2B contract terms, consistently increasing Total Contract Value (TCV) by 15-20% YoY.
- Represented FloWater at national conventions and conducted quarterly business reviews with executive stakeholders.
- Collaborated with leadership on CRM integration, improving adoption and reporting efficiency by 30%.
- Delivered retention strategies that achieved 90%+ customer retention rates and expanded wallet share year over year.
Operations Coordinator
FloWater Inc.
02.2018 - 01.2019
- Coordinated deployments, fulfillment logistics, and managed technician relationships.
- Developed and revised SOPs to improve operational efficiency and customer service delivery.
- Provided exceptional support to internal teams and external partners.
Account Manager
Great Plains Moving & Storage
03.2014 - 02.2018
- Managed national accounts and coordinated complex transportation services.
- Negotiated and executed contracts while ensuring compliance with transit regulations.
- Generated revenue by preparing estimates, securing payments, and managing billing accuracy.
Administrative / Customer Service
Windish RV Center
02.2011 - 03.2014
- Scheduled sales and service operations, managed inventory, and coordinated events.
- Resolved escalated customer concerns and supported dealership marketing efforts.
Technical Service Representative (TSR2)
Dish Network
02.2008 - 09.2009
- Resolved advanced technical issues in a high-volume call center.
- Consistently met service-level agreements and maintained strong customer satisfaction scores.
Education
High School Diploma -
Sheridan High School
Sheridan, WY01.2004
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University of Wyoming
Laramie, WY01.2005
Skills
- CRM & Tools: HubSpot, NetSuite, Zendesk, Salesforce, SharePoint
- Business Software: Microsoft PowerPoint, Word, Excel, Outlook, Google Suite, Keynote
- Sales Expertise: Account growth strategies, contract negotiation, renewal management, upselling/cross-selling
- Leadership: Team collaboration, diversity & inclusion initiatives, strategic planning
- Performance: Forecasting, pipeline management, financial analysis, KPI alignment
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- CRM proficiency
- Issue resolution
Leadership & Volunteer Experience
- FloWater Inc. - Founder & Lead, Diversity and Inclusion Team
- Built and led the first company-wide DEI initiative, implementing strategies to promote inclusivity.
Timeline
Inside Sales Representative
FloWater Inc.
02.2022 - Current
National Account Manager
FloWater Inc.
01.2019 - 02.2022
Operations Coordinator
FloWater Inc.
02.2018 - 01.2019
Account Manager
Great Plains Moving & Storage
03.2014 - 02.2018
Administrative / Customer Service
Windish RV Center
02.2011 - 03.2014
Technical Service Representative (TSR2)
Dish Network
02.2008 - 09.2009
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University of Wyoming
High School Diploma -
Sheridan High School