Whitney Blackmon
Commerce City
Summary
Experienced Onboarding and Administrative Specialist with a strong background in contractor lifecycle management, compliance documentation, and exceptional customer care. Known for professionalism, organizational efficiency, and a collaborative mindset. Adept at working in fast-paced, remote environments where adaptability and attention to detail are key. Recognized for delivering top-tier service while improving internal processes and team communication.
Overview
13
13
years of professional experience
Work History
Program Specialist
TalentWave / People 2.0
Remote
08.2019 - Current
- Lead end-to-end onboarding for new contractors, ensuring all legal documentation and compliance requirements are met
- Manage contractor lifecycle including ongoing support, documentation updates, and issue resolution
- Act as liaison between Payroll, Accounting, Program, and Compliance teams to ensure seamless contractor integration
- Conduct Quarterly Business Reviews with partners to align on trends and roadmaps
- Escalate high-priority concerns to HR, Legal, or Risk as needed, maintaining professionalism and adherence to policy
- Recognized for delivering consistent, high-quality service and contributing to a strong team culture
Administrative Assistant II
Colorado Department of Public Safety
Denver
09.2017 - 02.2018
- Managed department communications including phones, social media, and website updates
- Designed infographics and maintained organizational charts to enhance internal visibility
- Supported the Grants Manager with ad hoc administrative needs and ID badge creation
Insurance Verification Representative
Children’s Hospital Colorado
Aurora
04.2016 - 09.2016
- Verified insurance policy benefits and secured pre-authorizations to ensure timely reimbursement
- Delivered clear communication to patients and internal teams regarding coverage details
Administrative Assistant
William Scotsman / Aerotek (Temp)
Denver
08.2013 - 10.2013
- Scheduled service calls, managed client communications, and maintained digital filing systems
Panel Reprogrammer
Tyco Integrated Security / Aerotek (Temp)
Denver
10.2012 - 04.2013
- Provided remote technical support by resetting security panels for field technicians
Education
High School Diploma -
Montbello High School
Denver, CO05.2009
Skills
- Onboarding & Contractor Support
- I-9 Verification & Compliance
- Cross-Department Collaboration
- Customer Service & Communication
- Systems & Database Management
- Documentation Accuracy
- Issue Resolution & Escalation
- Administrative Support & Scheduling
Career Breaks
- 09/01/16, 09/01/17, Took planned time away from the workforce to care for children and manage family responsibilities.
- 02/01/18, 08/01/19, Took planned time away from the workforce to care for children and manage family responsibilities.
Timeline
Program Specialist
TalentWave / People 2.0
08.2019 - Current
Administrative Assistant II
Colorado Department of Public Safety
09.2017 - 02.2018
Insurance Verification Representative
Children’s Hospital Colorado
04.2016 - 09.2016
Administrative Assistant
William Scotsman / Aerotek (Temp)
08.2013 - 10.2013
Panel Reprogrammer
Tyco Integrated Security / Aerotek (Temp)
10.2012 - 04.2013
High School Diploma -
Montbello High School