Wesley Haight
Aurora
Summary
Dynamic professional with a proven track record of generating over three million dollars in sales for Mad Greens, LLC. Exceptional organizational skills demonstrated through the management of large-scale catering orders. Over 20 years of experience in computer technology, with expertise in building systems and creating engaging content across multiple YouTube channels, each boasting over 1,000 subscribers. Proficient in Adobe Premiere video editing, having successfully edited more than 200 videos while showcasing versatility in various roles within the corporate restaurant sector for over a decade. Committed to delivering outstanding service and hospitality, bringing enthusiasm and a strong work ethic to every team endeavor, complemented by skills in curating compelling product listings and maintaining excellent customer relations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier / Customer Service
Safeway ( Retail )
05.2023 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- assisting customers using automated payment systems, resolving their technical or purchase issues, ensuring security, and maintaining the cleanliness of the self-checkout area.
- Key duties include guiding customers through the process, processing payments, checking for restricted items, troubleshooting equipment, and providing excellent customer service to ensure a smooth and efficient experience.
Food Prep / Cashier / Line Worker / Dishwasher
MAD Greens ( Resturant )
01.2016 - 06.2022
- Prepared ingredients by chopping, slicing, and measuring for various menu items.
- Operated kitchen equipment, ensuring safety and proper usage during food preparation.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and recommendations effectively.
- Operated machinery to assemble components efficiently and accurately.
- Collaborated with team members to ensure production goals were met consistently.
- Operated industrial dishwashing equipment for efficient cleaning and sanitization of kitchenware.
- Maintained cleanliness and organization of work area to ensure compliance with health and safety standards.
- Contributed to sales growth by upselling menu items when taking orders from customers.
- Provided exceptional customer service while taking orders, answering questions, and addressing customer concerns.
Store Opener / Prep Cook / Line Worker
Choppers Salads ( Resturant )
01.2013 - 12.2016
- Led store opening procedures, ensuring compliance with operational standards and safety protocols.
- Arrived early to unlock the store responsible for preparing the restaurant for business.
- Arranging merchandise, setting up displays, and ensuring the store layout is organized and appealing.
- Prepared ingredients efficiently for daily specials and menu items.
- Maintained cleanliness and organization of kitchen stations and workspaces.
- Prepared high-quality dishes according to standardized recipes and presentation guidelines.
- Operated kitchen equipment efficiently, ensuring compliance with safety and sanitation standards.
- Collaborated with team members to maintain smooth kitchen operations during peak hours.
EBay Seller
Ebay.com ( My Store )
01.2016 - Current
- Responding to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and the cost of products through email or online support chat.
- Used well-established online selling techniques and procedures to market products on eBay.
- Built and managed an eBay store with 500+ items since 2016.
- Provided great customer service and hospitality.
- Managed inventory levels to ensure product availability and timely fulfillment.
- Developed and implemented strategies for optimizing product listings to enhance visibility.
- Facilitated customer service operations, addressing inquiries and resolving issues efficiently.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Live Streaming Expert
Twitch.tv ( Broadcasting )
01.2018 - 03.2022
- Live streamed and maintained an audience of 100 viewers.
- Drove viewers from YouTube videos and other social media into live streams to increase viewers.
- Promoted sponsors in a professional manner.
- Collaborated with other creators to boost viewership.
- Utilized Open Broadcaster Software (OBS) to create computer-generated effects and simulations while live on stream.
- Used Adobe editing to create a live stream brand.
- Knowledge of brand creation and development.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Content Creation / SEO Analyst / Video Editor
YouTube ( Editor )
01.2008 - Current
- Strengthened content through proofreading and editing.
- Develop original content through social listening and independent sources.
- Applied current editing and photography tools to tell great stories.
- Recorded content and uploaded it to YouTube channel for views.
- Employed site management tools to publish content and maintain professional-looking web pages.
- Cultivated social media following across 5 platforms with more than 10k total followers.
- Added meta descriptions, keywords, and image tags to increase my SEO presence on YouTube.
- Developed engaging video content tailored to audience interests and trends.
- Collaborated with cross-functional teams to enhance viewer experiences and increase engagement.
- Analyzed website performance using Google Analytics to identify optimization opportunities.
- Developed and executed keyword strategies to enhance organic search visibility.
- Conducted competitive analysis to inform strategic adjustments in SEO tactics.
- Edited video content for various platforms, ensuring high-quality production standards.
- Collaborated with directors and producers to meet project requirements and timelines.
- Utilized industry-standard software such as Adobe Premiere Pro and Final Cut Pro for editing tasks.
Education
High School Diploma -
Littleton High School
Littleton, CO01.2018
Skills
- POS system management
- Data entry proficiency
- Optimistic demeanor
- Order management and refund processing
- Fostering customer trust
- Customer needs analysis
- Composed under pressure
- Point of sale management
- Call handling expertise
- Adobe premiere pro
- Video editing
- SEO reporting
- Inventory management
Certification
Student of the month "World Civilizations" 2011-02-28
LANGUAGES
Spanish Elementary
Timeline
Cashier / Customer Service
Safeway ( Retail )
05.2023 - 08.2025
Live Streaming Expert
Twitch.tv ( Broadcasting )
01.2018 - 03.2022
Food Prep / Cashier / Line Worker / Dishwasher
MAD Greens ( Resturant )
01.2016 - 06.2022
EBay Seller
Ebay.com ( My Store )
01.2016 - Current
Store Opener / Prep Cook / Line Worker
Choppers Salads ( Resturant )
01.2013 - 12.2016
Content Creation / SEO Analyst / Video Editor
YouTube ( Editor )
01.2008 - Current
High School Diploma -
Littleton High School
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