Wendy Santos
Aurora
Summary
Skilled Chiropractor Assistant with a background in assisting chiropractors in diagnosis and treatment procedures. Possesses strong knowledge of chiropractic techniques, patient care, and office management. Demonstrated ability to conduct initial patient screenings and maintain proper records. In previous roles, I contributed to enhancing patient satisfaction by offering exceptional support during treatments.
Overview
9
9
years of professional experience
Work History
Chiropractor Assistant
Metro Denver Accident & Injury Centers
Aurora
04.2021 - 06.2025
- Assisted chiropractors with patient evaluations and treatment plans.
- Scheduled patient appointments using electronic health record systems.
- Prepared treatment rooms and ensured proper equipment availability.
- Educated patients on exercises and rehabilitation techniques.
- Managed patient intake forms and updated medical histories accurately.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained cleanliness and organization of clinic facilities consistently.
- Supported billing processes by verifying insurance information efficiently.
- Organized patient charts and paperwork for the chiropractor's review.
- Assisted with patient check-in and checkout procedures.
- Provided support to the chiropractor during office visits, including taking vital signs and patient histories.
- Performed administrative tasks such as filing documents, ordering supplies.
- Answered phone calls and responded to inquiries from patients or other healthcare providers.
- Scheduled appointments for new and returning patients.
- Educated patients about proper stretching techniques for improved joint mobility.
- Greeted patients in a friendly manner, making sure their needs were met.
- Maintained medical records of all treatments performed by the chiropractor.
- Informed patients about any changes in their health status or treatment plans.
- Kept waiting rooms clean and orderly at all times.
- Provided assistance with physical therapy sessions as needed.
- Medical Translation (Spanish)
- X-Ray Technician
Cosmetic Cashier
Walmart
Aurora
03.2018 - 03.2021
- Processed customer transactions accurately and efficiently at busy retail location.
- Managed cash drawer, ensuring balanced funds throughout shifts.
- Assisted customers with product inquiries and provided recommendations.
- Maintained clean and organized checkout area for optimal efficiency.
- Implemented promotional displays to enhance customer engagement in-store.
- Trained new cashiers on operational procedures and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Sandwich Artist
SUBWAY®Restaurants
Aurora
04.2016 - 04.2018
- Prepared fresh sandwiches according to customer specifications and menu standards.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Assisted customers by providing product information and making meal recommendations.
- Stocked ingredients and supplies to ensure timely sandwich production during peak hours.
- Followed food safety protocols to ensure quality and compliance with health standards.
- Collaborated with team members to improve service speed during busy shifts.
- Trained new staff on food preparation techniques and customer service practices.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
X-Ray Tech -
Chirocredit (OnlineCE)
Online 02-2024
Certificate of Technical Studies - GENERAL CHIROPRACTIC ASSISTANT TRAINING PROGRAM
Parker University DC Online
Dallas, TX11-2023
High School Diploma -
Aurora Central High School
Aurora, CO05-2018
Skills
- Patient evaluation
- Treatment planning
- Electronic health records
- Patient education
- Insurance verification
- Vital signs assessment
- Effective communication
- Problem solving
- Bilingual communication
- Equipment maintenance
- Customer service
- Time management
- Team collaboration
- Office administration
- Medical record management
- Appointment scheduling expertise
- Stress management techniques
- Conflict resolution
- Organizational skills mastery
- Therapeutic exercise instruction
- Chiropractic techniques
- Detail-oriented focus
- Patient relations
- Front desk administration
- Treatment tracking
- Patient flow management
- Active listening
- Interpersonal communication
- Inventory control management
- Organizational skills development
- First aid and CPR certification
- Scheduling appointments management
- Patient care
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Chiropractic therapy
- X-ray development
- Self motivation
Languages
Spanish
Professional
Affiliations
- I am a youth Leader at my home church
- I sing in the choir
- I have 4 sisters and 1 little brother
Timeline
Chiropractor Assistant
Metro Denver Accident & Injury Centers
04.2021 - 06.2025
Cosmetic Cashier
Walmart
03.2018 - 03.2021
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 04.2018
X-Ray Tech -
Chirocredit (OnlineCE)
Certificate of Technical Studies - GENERAL CHIROPRACTIC ASSISTANT TRAINING PROGRAM
Parker University DC Online
High School Diploma -
Aurora Central High School