Wendy Cates
Denver
Summary
To secure a challenging position, in which I can utilize my communication and public relations experience and realize growth with a dynamic company. Dependable DSP with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
DSP
Starbright Connections
Lakewood
03.2025 - Current
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted clients with maintaining good personal hygiene.
Classroom Lead
Laradon Hall
Denver
08.2021 - 06.2023
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Day Program Coordinator
Dungarvin
Denver
03.2020 - 06.2021
- Supervised direct care staff by providing guidance on behavior management techniques.
- Monitored medication administration procedures to ensure adherence to regulations.
- Provided crisis intervention when needed using de-escalation strategies.
- Established positive working relationships with family members of program participants.
- Organized transportation arrangements for field trips or medical appointments.
Education
Medical Administrative Assistant certificate -
PIMA Medical Institute
Denver City, CO, US02.2016
GED -
Bueno Hep
Brighton, CO, US01.2005
Master of Science - Social Work
Metropolitan State University of Denver
Denver, COSkills
- Strong organizational and prioritization skills
- Excellent impersonal skills
- Ability to coordinate and communicate with management at all levels
- Ability to perform sensitive tasks with detail and reliability
- Self-motivated and willing to perform any task with competency and accuracy
- Excellence in providing great customer service to internal and external customers
- Ability to type 58 WPM
- Strong PC skills with a thorough knowledge of Microsoft Word, Excel, Outlook, and Power Point
Career Focus
To secure a challenging position, in which I can utilize my communication and public relations experience and realize growth with a dynamic company.
References
References available upon request.
Timeline
DSP
Starbright Connections
03.2025 - Current
Classroom Lead
Laradon Hall
08.2021 - 06.2023
Day Program Coordinator
Dungarvin
03.2020 - 06.2021
Medical Administrative Assistant certificate -
PIMA Medical Institute
GED -
Bueno Hep
Master of Science - Social Work
Metropolitan State University of Denver
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