Wendy Barbosa
Bogota,HUI
Summary
A business professional with vast experience in training and coaching high-performance teams. Highly skilled in driving sales growth through effective coaching and strategic planning. Collaborative, flexible, and driven by measurable results. Renowned for one's excellent communication, leadership, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Trainer
Teleperformance
11.2022 - Current
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed training and development for highly effective sales team.
- Designed and implemented sales training program and documentation.
- Collaborated with sales leaders to align training initiatives with strategic business goals.
- Developed and led group training courses to align with corporate sales and service goals.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
Back Office Assistant
Teleperformance
02.2022 - 10.2022
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Provided timely support to various agents, ensuring smooth daily operations and increased productivity.
- Assisted operations manager with planning of routine operations and special projects.
Sales Agent
Teleperformance
11.2019 - 01.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Microsoft 365, Azure, Servers and Dynamics 365 products or services to promote sales.
- Achieved top performer status within the company due to consistent high sales numbers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
No Degree - Dropshipping - Vendelo Todo Chateando
SmartBeemo
Bogotá, Colombia01-2025
Bachelor of Arts - Diseño Gráfico Y Multimedia
Fundación Universitaria San Mateo
Bogotá, Colombia11-2018
Skills
- Sales team training
- Prospecting strategies
- Objection handling
- Negotiation techniques
- Closing techniques
- Teamwork and collaboration
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Sales Trainer
Teleperformance
11.2022 - Current
Back Office Assistant
Teleperformance
02.2022 - 10.2022
Sales Agent
Teleperformance
11.2019 - 01.2022
No Degree - Dropshipping - Vendelo Todo Chateando
SmartBeemo
Bachelor of Arts - Diseño Gráfico Y Multimedia
Fundación Universitaria San Mateo
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