Walter Diaz
Broomfield
Summary
Personable and motivated individual with knack for understanding customer needs and providing tailored solutions. Familiar with product specifications and sales techniques essential for driving customer satisfaction and revenue growth. Committed to creating positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Furniture Salesman
Macy's
05.2024 - 10.2025
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Conducted product demonstrations and explained features to help clients make informed decisions.
- Addressed customer inquiries promptly, resolving any issues or concerns professionally.
- Increased sales by building strong relationships with clients and understanding their furniture needs.
- Maintained a clean and organized showroom, ensuring an inviting atmosphere for customers.
- Developed client-focused marketing strategies to drive traffic to the store during promotional events.
Inside Sales Administrator
Winzer Corporation
07.2023 - 04.2024
- Enhanced accuracy of sales documentation by maintaining organized records.
- Assisted sales representatives to achieve sales targets.
- Processed orders accurately, contributing to customer satisfaction.
- Enhanced sales team operations with efficient scheduling and resource allocation.
- Created, priced, sent out, and confirmed all orders requested by individual contractors all over the country excluding Hawaii and Alaska
Bartender
BJ's Restaurant & Brewhouse
10.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Nanuet Senior High School
Nanuet, NY06-2013
Skills
- Goal oriented
- Upselling strategies
- Computer skills
- Store cleaning
- Brand awareness
- Delivery coordination
- Product demonstration
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Attention to detail
- Fluent in speaking, reading, and writing in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Furniture Salesman
Macy's
05.2024 - 10.2025
Inside Sales Administrator
Winzer Corporation
07.2023 - 04.2024
Bartender
BJ's Restaurant & Brewhouse
10.2021 - 11.2022
High School Diploma -
Nanuet Senior High School
Similar Profiles
Michael AwadallahMichael Awadallah
Sales Associate at Macy'sSales Associate at Macy's
Beverly BrownTateBeverly BrownTate
Customer Experience Manager at Macy'sCustomer Experience Manager at Macy's
Zshalon SommervilleZshalon Sommerville
Retail Customer Service Associate at Macy'sRetail Customer Service Associate at Macy's