Multitasking professional offering exemplary skills in keeping accurate records and documentation and mentoring new employees. Determined Dispatch Supervisor willing to manage schedules and keep a careful eye on man hours.
Overview
2
2
years of professional experience
12
12
years of post-secondary education
Work History
Dispatch Supervisor
G2 Secured Staff
Denver
09.2023 - Current
Supervised dispatch operations ensuring timely and accurate service delivery.
Coordinated schedules and assignments for team members in a fast-paced environment.
Managed communication between staff and clients to resolve issues efficiently.
Trained new employees on company policies and dispatch protocols effectively.
Monitored performance metrics to maintain high service standards consistently.
Ensured that daily dispatch operations ran smoothly and efficiently.
Scheduled, assigned, and monitored the work of dispatchers.
Supervised the training of new hires in dispatching protocols and processes.