Virginia Kaufman
Culinary Creative Group
DENVER
23
years of professional experience
To obtain a challenging position within a conscientious organization that will allow me to utilize my creativity, empathy, problem-solving skills, education and practical work experience to contribute to the success of the company and betterment of the world.
Work History
General Manager
1 Year 8 Months- Implemented strategic initiatives to improve guest satisfaction and operational efficiency.
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Developed staff training programs to enhance team performance and service standards.
- Managed inventory control processes, optimizing stock levels and reducing waste.
General Manager
3 Years 1 Month- Analyzed financial reports to identify trends, ensuring budget adherence and profitability targets were met.
- Streamlined vendor relationships to negotiate better pricing and maintain quality of supplies used in operations.
- Fostered a collaborative work environment by leading regular team meetings and encouraging open communication.
- Coordinated marketing efforts, promoting events and driving customer engagement through social media channels.
- Worked in conjunction with museum staff and executives in the daily operations, as well as helped organize and run high end events.
- Created systems from the ground up while managing staff, forming relationships with guests and ensuring the success of the business.
Customer Service Representative
2 Years 11 Months- Managed customer inquiries and resolved issues efficiently, ensuring high satisfaction levels.
- Trained and mentored new staff on customer service protocols and best practices.
- Educated clients on pet care and hospital services, fostering stronger relationships.
- Streamlined appointment scheduling process, improving operational efficiency within the team.
Assistant Manager
10 Months- Collaborated with senior management to implement strategic initiatives aligned with company goals.
- Streamlined operational processes to enhance team efficiency and productivity.
- Analyzed performance metrics to identify areas for improvement and drive actionable solutions.
- Developed training programs for new hires, fostering skill development and team cohesion.
General Manager
7 Years 1 Month- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Co-Founder, Event Coordinator, Art Curator
7 Years 3 Months- Developed strategic partnerships to enhance community engagement and resource sharing.
- Led creative projects, ensuring alignment with organizational vision and mission.
- Oversaw budgeting processes, optimizing resource allocation for various initiatives.
- Mentored emerging artists, fostering talent development within the collective.
Education
Bachelor of Arts - Art Education
- Study Abroad: London, Fine Arts
- 3.8 GPA
Master of Arts - Graphic Design
Skills
Operations management
Social Media Marketing
Problem resolution
Decision Making
Leadership and team building
Critical Thinking
Creative Problem-Solving
Customer Service
Adaptability
Team player
Active Listening
Educator
Art and Design
RYT 500 Certified
Timeline
General Manager
Culinary Creative Group
11.2024 - 07.2026Read More
General Manager
The Kitchen @ MCA, UKG
10.2021 - 11.2024Read More
Customer Service Representative
Bay Park Animal Hospital
07.2020 - 06.2023Read More
Assistant Manager
BOSQ
05.2019 - 03.2020Read More
General Manager
Alexanders on 30th
04.2012 - 05.2019Read More
Co-Founder, Event Coordinator, Art Curator
Scattered Arts Collective
08.2003 - 11.2010Read More
Academy of Art University
Master of Arts from Graphic Design
Read More
Ohio University
Bachelor of Arts from Art Education
Read More