Violet Jack
Denver
Summary
Certified flight attendant with expertise in Airbus A320 and A321 emergency procedures and CPR. Recognized for maintaining high safety standards and delivering exceptional customer service. Skilled in managing inflight emergencies and fostering a respectful and professional environment. Dedicated to servant leadership and enhancing passenger and crew experiences.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Frontier Airlines
Denver
07.2024 - Current
- Completed training with scores of 97%, showcasing commitment to safety and compliance.
- Achieved certification in Frontiers CPR and emergency evacuations for Airbus A320 and A321.
- Managed all flight attendant positions (A, B, C, D, E) while performing pre-flight equipment checks.
- Managed inflight incidents, including smoke alarms and medical emergencies, ensuring passenger safety and maintaining professionalism.
- Delivered safety demonstrations, ensured compliance with regulations, and provided briefings for special passengers.
- Resolved passenger and crew conflicts through effective de-escalation techniques, fostering a respectful and harmonious environment.
- Maintained professionalism and punctuality, adhering to FARS and company policies.
- Supported a clean and organized cabin environment, fostering a welcoming atmosphere for passengers.
Real Estate Agent
The Seely Group
Austin
01.2022 - 03.2024
- Ranked in the top 1% out of 18,000 professionals; closed $6M in volume and 22 homes in the first year.
Named “Young Professional of the Year, 2023” and recognized as the #1 Negotiator, showcasing integrity and
perseverance. - Assisted diverse clients, including military and international families, achieving $172K in client concessions with
a focus on respect and caring. - Streamlined transaction processes, reducing duration by 35.7% and improving client satisfaction, demonstrating commitment to servant leadership.
Assistant Manager
Cefco
Little River
10.2021 - 01.2023
- Led a team to increase average sales by $11 and improved customer satisfaction rating by 33%, demonstrating
perseverance and elevated service standards. - Reduced administrative processing time by 11 hours per shift and implemented effective operational processes
with a focus on honesty and integrity. - Decreased complaints by 28% and achieved zero work-related mishaps in 2022, showing respect for team and
customer safety.
Education
Texas Real Estate License - Real Estate
Champion Real Estate School
Austin, TX04-2022
High School Diploma -
Homelife Academy
Jackson05-2021
Skills
- Safety Compliance
- Emergency management
- Operational efficiency
- Customer service
- Effective communication
- Team support
- Punctuality adherence
Timeline
Flight Attendant
Frontier Airlines
07.2024 - Current
Real Estate Agent
The Seely Group
01.2022 - 03.2024
Assistant Manager
Cefco
10.2021 - 01.2023
Texas Real Estate License - Real Estate
Champion Real Estate School
High School Diploma -
Homelife Academy