Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Violet Deheld

Brighton

Summary

Dynamic and customer-focused barista with proven expertise at Coffee Trader in beverage preparation and customer experience management. Skilled in espresso machine operation and product upselling, I consistently fostered a welcoming atmosphere, enhancing customer satisfaction and loyalty. Committed to quality assurance and food safety, I thrive in fast-paced environments.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Coffee Barista

Coffee Trader
11.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Packaged bagels, muffins and other food items for customer purchase.

Server

Copper Rail Bar & Grill
01.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Bachelor of Science - Radiology

Colorado Mesa University
Grand Junction, CO
05-2028

Skills

  • Menu and product recommendations
  • Food safety oversight
  • Quality assurance
  • Customer experience management
  • Order taking
  • Inventory handling
  • Product upselling
  • Beverage preparation
  • Coffee grinding
  • Opening and closing duties
  • Espresso machine operation
  • Table bussing
  • Food preparation

Certification

I also have a PCT certification, along with a CPR certification. Additionally I have my food handlers license.

Timeline

Coffee Barista

Coffee Trader
11.2024 - Current

Server

Copper Rail Bar & Grill
01.2022 - Current

Bachelor of Science - Radiology

Colorado Mesa University

Similar Profiles

CREATE PROFILE
Violet Deheld