Victoria Tolzman
Lakewood
Summary
Upbeat and customer-focused, with several years of experience in retail sales environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Retail Sales Representative
Verizon Wireless
Lakewood
01.2022 - Current
- Demonstrated wireless products and services to enhance customer knowledge.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to maintain a positive store environment.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Resolved customer inquiries and concerns with effective communication skills.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Supported training and development of new staff on company policy, procedures and sales tactics.
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Conducted price comparisons between competitors for certain products.
- Offered coupons and special deals to increase customer spending.
- Cross-sold products and services to increase average transaction value.
- Assisted in the preparation and execution of physical inventory counts.
Education
High School Diploma -
Heritage High School
Littleton, Colorado05-2020
Skills
- Point of sale systems
- Customer relationship management
- Sales techniques
- Product promotions
- Inventory management
- Reliability and punctuality
- Sales goals attainment
- Employee training
- Effective communication
- Problem solving
- Conflict resolution
- Customer service
- Networking skills
- Teamwork and collaboration
- Upselling strategies
- Positive and professional
- Friendly and outgoing
- Verbal and written communication
- Account assistance
Timeline
Retail Sales Representative
Verizon Wireless
01.2022 - Current
High School Diploma -
Heritage High School