VICTORIA PANTOYA
Colorado Springs
Summary
Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Care giver
1Forall home healthcare
Colorado Springs
09.2023 - 11.2024
- Maintained accurate records of client care and health status updates.
- Ensured a safe and clean living environment through regular housekeeping tasks.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted clients with daily living activities and personal care needs.
- Helped run errands with clients such as doctors appointments, grocery shopping, going to the bank
Cleaner
Specialty Cleaning Services Inc.
Colorado Springs
04.2022 - 03.2023
- Cleaned residential and commercial spaces using specialized cleaning equipment.
- Disinfected high-touch surfaces to maintain hygiene standards for clients.
- Organized cleaning supplies and tools for efficient workflow and accessibility.
- Followed established protocols for safe handling of chemicals and cleaning agents.
- Conducted routine inspections to ensure cleanliness met company standards and expectations.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Crew member
Sonic
Colorado Springs
12.2021 - 08.2022
- Processed customer orders efficiently at busy food service establishment.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
- Opened and prepared for customers to come in the morning
- Handled cash transactions accurately at the register daily.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Customer Service Rep/ Remodeling
Wal-Mart
01.2021 - 06.2021
Fulfillment/Trainer
Amazon
Colorado Springs
01.2019 - 01.2020
- Packing
- Unpacking
- Verifying quantity
- Scanning
- Picking
- Restocking boxes/labels
- Tape
- Training
- Organized workshops to address skills gaps and improve overall performance.
Education
CNA -
Nursing & Therapy Services
High School Diploma -
Goal Academy
Colorado Springs, CO 08.2017 - 05.2021
Skills
- Cross-Training
- Strategic thinking
- Time management
- Emotional intelligence
- Documentation
- Medication and appointment reminders
- Patient companionship
- Heavy lifting
- Housekeeping
Timeline
Care giver
1Forall home healthcare
09.2023 - 11.2024
Cleaner
Specialty Cleaning Services Inc.
04.2022 - 03.2023
Crew member
Sonic
12.2021 - 08.2022
Customer Service Rep/ Remodeling
Wal-Mart
01.2021 - 06.2021
Fulfillment/Trainer
Amazon
01.2019 - 01.2020
High School Diploma -
Goal Academy
08.2017 - 05.2021
CNA -
Nursing & Therapy Services