VICTORIA ORAND
Aurora
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
8
8
years of professional experience
Work History
Server
Bad Daddy's Burger Bar
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Barista
Big Shooter Coffee
08.2017 - 10.2019
- Opened, closed, and managed busy coffee shop during peak hours, managed customer lines for drive thru and lobby simultaneously of 15+ customers, handcrafted quality espresso and cold blended beverages, multi-tasked and prioritized side duties while serving customers including baking pastries, money handling, dishes, bussing tables, and other daily cleaning duties.
Server
Rocky Mountain Bar and Grill
01.2018 - 01.2019
- Collaborated with 5 person staff to ensure diners received timely service, ensured dietary restrictions and personal requests were followed, maintained positive, customer first attitude to ensure positive customer experience, worked with the team to ensure all side tasks were completed, received customer concerns with tact and professionalism, handled cash and credit card transactions accurately.
Education
Nursing -
Aims Community College
01.2019
Skills
- Strong work ethic
- Guest engagement
- Food running
- Service prioritization
- Team collaboration
- Table bussing
- Task prioritization
Timeline
Server
Bad Daddy's Burger Bar
10.2024 - Current
Server
Rocky Mountain Bar and Grill
01.2018 - 01.2019
Barista
Big Shooter Coffee
08.2017 - 10.2019
Nursing -
Aims Community College
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