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Associate Principal Engineer

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Compassionate Registered Nurse with ample experience at UCHealth, skilled in medication administration and patient assessments. Proven ability to enhance patient satisfaction through emotional awareness and effective team coordination. Recognized for providing care that significantly improved patient outcomes and fostered a supportive environment for families.

Compassionate and organized professional with a background in healthcare support. Known for strong patient interaction and adherence to health regulations, ready to leverage expertise in medical terminology and compliance to enhance patient experiences.

Desktop and Patient technology technician with experience providing hardware and software troubleshooting in healthcare and retail/customer environments. Proven ability to support enterprise technology, resolve technical issues, escalate complex problems, and deliver excellent customer service. Strong background in device maintenance, OS support, and user-focused technical solutions.

Dynamic and results-driven professional with experience at Dairy Queen Grill & Chill, excelling in order accuracy and service efficiency. Proven ability to foster team collaboration and resolve conflicts, while adhering to food safety standards. Recognized for maintaining a 98% customer satisfaction rate through exceptional food handling and preparation skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Operations-focused military officer and Space Force Flight Commander with nearly nine years of leadership experience supporting mission-critical operations. Real estate investor with a five-property rental portfolio and hands-on experience in acquisitions, renovations, and asset management. Brings a disciplined, analytical approach to decision-making in complex environments.

Highly talented customer service representative, administrative professional, and U.S. Army vet with a background in providing exceptional support and resolving customer inquiries. Extremely accurate and organized, with skills in communication, problem-solving, and maintaining positive and confidential relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service, and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations, with the ability to work with all levels of a corporation. Detail-oriented self-starter with strong oral and written communication, multi-tasking, and time management skills.

Skilled Contact Center Representative with customer service and technical support experience. Proficient in problem-solving, communication, and call center software applications. Proven track record of improving customer satisfaction, enhancing client relationships, and contributing to team success.

Professional, detail-oriented technical Project Manager motivated to drive projects from start to finish as part of a dynamic team. In addition to Project Management, solid experience with roles in development, implementation, training, documentation and Human Resources. Proven track record working for mid-sized agencies and small businesses.

Dynamic healthcare professional with over 20 years of comprehensive experience in managed care, hospitals, and primary care environments. Proven expertise in care management, HEDIS data abstraction, and member engagement, complemented by a strong background in patient access operations, including scheduling, insurance verification, and registration. Recognized for exceptional organizational skills and analytical thinking, with a deep understanding of Medicaid and Medicare regulations. Seeking opportunities that align with professional strengths while accommodating family priorities.

Victoria McCoy

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Contact Center Representative (Remote)

Medical Administrative Assistant

Restaurant Hostess

Education

Associate of Science - Health Care Administration

No Degree - Medical Assistant Certificate

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Contact Center Representative (Remote)

Medical Administrative Assistant

Restaurant Hostess

Associate of Science - Health Care Administration

No Degree - Medical Assistant Certificate

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