Detail-oriented and adaptable individual with a versatile background in customer service and healthcare. Known for strong communication and teamwork skills.
Overview
21
21
years of professional experience
Work History
Cashier
Reimaged Parking
Grand Junction
11.2024 - 08.2026
Processed cash, credit card, and phone payments, issued receipts and provided accurate change to ensure smooth transactions.
Counted cash drawer at shift start to confirm accuracy and prevent discrepancies.
Responded to customer inquiries and provided information to enhance customer experience.
Technician
Grand Junction Regional Center
Grand Junction
01.2006 - 01.2010
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Provided crisis intervention and de-escalation techniques during challenging situations.
Assisted in the implementation of treatment plans under supervision of healthcare professionals.
Monitored patient behavior and emotional well-being in a clinical setting.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Documented patient progress and communicated observations to the care team.
Facilitated group therapy sessions to encourage peer support and interaction.