Gina Alvarez
Denver
Summary
Highly-motivated employee with desire to take on new challenges and recognized for my work ethic and attention to detail. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Coordinator
Wellpower
Denver
04.2024 - Current
- Auditing patient accounts for insurance problems or balance issues.
- Identified incorrect insurance claim processing and recommended necessary adjustments to ensure proper processing
- Facilitated quarterly training sessions for coworkers to transition tasks and communicate updated procedures.
- Ensured data accuracy and timelines in internal and external tracking systems
- Secured authorizations for residential care and specific codes through various insurance providers
- Led underpayment projects with providers to secure full reimbursement per agreed fee schedule
- Processed client claims in compliance with payer guidelines, reducing delays and improving reimbursement accuracy
- Mental Health Center of Denver
Billing Lead
Centeno Schultz Clinic
Broomfield
05.2021 - 04.2024
- Auditing patient accounts
- Researched and analyzed service utilization trends to inform and improve support strategies
- Invoicing for doctors, patient procedures, medical records
- Conducted training sessions for new hires to promote understanding of company policies and procedures
- Handling all communication with lien vendors and attorneys
- Charge entry for up to 7 doctors and 5 payment sources
- Managed AR maintenance, including collections process, resolving insurance issues, and coordinating payment plans
- Sort incoming mail and distribute them appropriately
- Obtaining authorization for procedures
- Daily bank management- running and distributing credit card payments, EFTs, depositing checks
- Running, distributing, and analyzing monthly report/ month end reporting
Billing Specialist
Zynex Medical
Englewood
11.2020 - 05.2021
- Obtained medical records to support departmental operations
- Answered patient and insurance inquiries to facilitate timely resolutions
- Ensured account compliance with regulations to maintain operational integrity
Education
BS - Social Work, Psychology, Sociology
Briar Cliff University
Sioux City, IA01-2020
Skills
- Medical billing and coding
- Medical records management
- Microsoft Word and Excel
- AdvancedMD and Netsmart proficiency
- Work ethic and adaptability
- Quality assurance and organization
- HIPAA compliance
- Data entry and analysis
- Problem solving strategies
- CPT and diagnosis codes knowledge
- Medicaid guidelines expertise
- Medical terminology mastery
- Charge entry and invoicing procedures
- Billing compliance and insurance verification
- Claims processing efficiency
Timeline
Accounts Receivable Coordinator
Wellpower
04.2024 - Current
Billing Lead
Centeno Schultz Clinic
05.2021 - 04.2024
Billing Specialist
Zynex Medical
11.2020 - 05.2021
BS - Social Work, Psychology, Sociology
Briar Cliff University