Victor Hernandez
Denver
Summary
Motivated psychology student with a strong academic foundation and a passion for understanding human behavior, currently attending Lake Michigan. Brings a background in athletics as a committed cross-country runner, balancing discipline, teamwork, and resilience. Known for being introspective, emotionally intelligent, and adaptable, with experience navigating complex interpersonal situations. Actively seeking opportunities that combine psychological insight, empathy, and real-world impact, while continuously striving for personal and professional growth.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Planet Fitness
Glendale
2025.02 - 2025.06
- Answered phone calls and responded to member inquiries promptly.
- Managed front desk operations and handled member check-ins efficiently.
- Processed payments accurately and efficiently.
- Greeted members and guests with friendly, welcoming attitude.
- Processed new member registrations and updated account information accurately.
Host
Viola Cafe
Three Oaks
2019.06 - 2023.01
- Managed reservations and waitlists using the café's scheduling system.
- Provided menu information and answered customer inquiries effectively.
- Assisted servers by coordinating food deliveries to tables efficiently.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided customers with accurate wait times and monitored waiting list.
Busser
Silver Beach Pizza
Saint Joseph
2021.03 - 2022.05
- Assisted servers by delivering food and beverages promptly.
- Cleaned and maintained dining areas for a welcoming environment.
- Followed health and safety guidelines in all cleaning tasks.
- Wiped down and cleaned chairs, booths, and highchairs.
- Provided assistance to other bussers or waitstaff when needed.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
Education
Associate of Arts - Psychology
Community College of Denver
Denver, CO2026-05
High School Diploma -
Saint Joseph High School
Saint Joseph, MI2022-06
Skills
- Customer service
- POS systems
- Microsoft office
- Front office support
- Reservations
- Front desk management
Timeline
Front Desk Agent
Planet Fitness
2025.02 - 2025.06
Busser
Silver Beach Pizza
2021.03 - 2022.05
Host
Viola Cafe
2019.06 - 2023.01
Associate of Arts - Psychology
Community College of Denver
High School Diploma -
Saint Joseph High School