Vickii Barnard
Colorado Springs
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful 12-year career in Association sector. Dynamic successfully applying Customer Service and Sales in busy business environment. Motivated Director of Membership with demonstrated knowledge of Trade Show best practices and operations. Proven skills in enhancing productivity, efficiency, and bottom-line profits with forward-thinking leadership. Bringing 12 years of experience in the field and ready to take on challenging, growth-oriented role. Hardworking and passionate job seeker with strong organizational skills eager to secure Management position in Team Sales environment. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Director of GM/HBC Sales
ECRM
01.2022 - 11.2024
- Maintained accurate and current customer account for Retailers and Suppliers
- Building solid relationships with customers, vendors, Retailers, distributors, as well as sales and marketing teams
- Developing in-depth knowledge of company offerings to identify profitable business opportunities
- Develop and execute strategic plans to achieve sales targets
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
- Understand industry-specific trends and landscapes
- Effectively communicate value propositions through presentations and proposals
Director of Member Development
GMDC
10.2010 - 11.2021
- Maintained accurate and current customer account
- Recommended specific products and services in alignment with individual needs, requirements, and specifications
- Enhanced Sales initiatives while managing effective marketing campaigns
- Directed group of 2-3 Membership associates handling daily and complex requirements of Member Services department
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
- Established team priorities, maintained schedules, and monitored performance
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Developed and administered project budgets
- Entered data into Clear Vantage (CV) system, implementing tight safeguards to secure financial and personal information
- Evaluated employee performance on Bi-yearly basis and conveyed constructive feedback to improve accuracy and increase sales opportunities
- Engaged prospects and customers through trade shows, networking events and personal visits
Inventory Control Manager
ADVANTAGE Logistics
06.2003 - 05.2010
- Company Overview: SUPERVALU
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols
- Inventoried warehouse stock on monthly, quarterly, and annual basis
- Conducted research to address shipping errors and packaging mistakes
- Handled day-to-day shipping and receiving
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Negotiated with 45 different freight companies and received annual contracts resulting in cost savings of 11%
- Motivated and managed performance, activities, and responsibilities of Inventory Control Team
- Processed damaged goods and completed wasted inventory paperwork
- Maintained control of cycle counts, physical inventory, and discrepancy research
- Managed scheduling and task delegation for 70-member warehouse team
- Managed high volume product dollars in inventory and 70 inventory control employees in 100,000 square-foot warehouse for Slow Moving Grocery for the Kroger Divisions
- Led value-added customer service team that consistently over-delivered on customer expectations
- Collaborated with manufacturing and supply chain management
- Formed strategic partnerships, established metrics, and participated in complex negotiations
- SUPERVALU
Category Buyer GM
Kroger Company
06.2000 - 06.2003
- Company Overview: HBC
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Developed and maintained relationships with customers and suppliers through account development
- Organized budgets oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- HBC
Education
Bachelor of Science - Business
University of Nebraska Omaha
Omaha, Nebraska05.1990
Skills
- Problem Resolution
- Employee Coaching and Motivation
- Teamwork and Collaboration
- Managing Operations and Efficiency
- Revenue Forecasting
- Onboarding and Orientation
- Team Leadership
- Decision Making
- Customer Relationship Management
- Good Judgment
- Customer Service
- Time Management
Recommendations
- Dedicated, quick study, and resourceful.
- Constantly challenges the norm and looks for efficiencies and opportunities to streamline existing processes.
- Her drive for getting the job done and done correctly is second to none.
Timeline
Director of GM/HBC Sales
ECRM
01.2022 - 11.2024
Director of Member Development
GMDC
10.2010 - 11.2021
Inventory Control Manager
ADVANTAGE Logistics
06.2003 - 05.2010
Category Buyer GM
Kroger Company
06.2000 - 06.2003
Bachelor of Science - Business
University of Nebraska Omaha
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