Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Veronica Ossa C

Veronica Ossa C

Publicist / Marketing Project Manager
Medellin

Summary

With a strong dedication and passion, this comprehensive publicist possesses a deep appreciation for all aspects of advertising. Their keen visual sense serves as a valuable asset in executing successful projects. Throughout their career, they have consistently prioritized and supported strategic initiatives. Embracing innovation, they constantly seek opportunities to generate new projects and implement unique strategies.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Freelancer

Personal Business
01.2021 - Current
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Utilized advanced software tools to produce visually appealing designs for client projects.
  • Executed ad campaigns on social media, driving better engagement and conversion rates.
  • Tailored graphic design solutions to meet clients' specific branding needs, reinforcing their market identity.

Account Manager

ADM
01.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Design and E-Learning Coordinator

Junglebox
11.2017 - 01.2021
  • Lead and coordinate my work teams, generate ideas and strategies for the development of new projects
  • I have lead more than 50 virtual courses for areas such as Human Resources, Sales, and Loyalty in companies such as: Argos, Koba, Linea Directa, Chef Burger, Tcc, Suma, Tuya, Familia, among others
  • Clients like BanTrans, Koba, Argos, Familia, Grupo Nutresa, Noel among others, devoloping differents strategies for a better visualization of these
  • As a team, we create a business group graphically (GreenLand and all its brands), we were also in the updating and development of brands and their digital ecosystem such as SuperCerdo, Ideaxion of Argos, the Giro de Rigo among others

Account Executive

Clo studio
08.2016 - 11.2017
  • Maintenance and achievement of clients to carry out different projects that could be developed in the agency through the 5 areas

Design and advertising Intern

Clo studio
01.2016 - 06.2016
  • Inspiration and creation of the trend for the new collections, restructuring of the brand's DNA, to make its communication more in line with its public

Education

Degree -

Colegiatura

Social Comunication - undefined

Eafit
11.2017 - 01.2021

Skills

Project management

Personal Information

Date of Birth: 09/23/92

Timeline

Freelancer

Personal Business
01.2021 - Current

Account Manager

ADM
01.2021 - Current

Design and E-Learning Coordinator

Junglebox
11.2017 - 01.2021

Social Comunication - undefined

Eafit
11.2017 - 01.2021

Account Executive

Clo studio
08.2016 - 11.2017

Design and advertising Intern

Clo studio
01.2016 - 06.2016

Degree -

Colegiatura

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Veronica Ossa CPublicist / Marketing Project Manager