Veronica Ossa C
Publicist / Marketing Project Manager
Medellin
Summary
With a strong dedication and passion, this comprehensive publicist possesses a deep appreciation for all aspects of advertising. Their keen visual sense serves as a valuable asset in executing successful projects. Throughout their career, they have consistently prioritized and supported strategic initiatives. Embracing innovation, they constantly seek opportunities to generate new projects and implement unique strategies.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Freelancer
Personal Business
01.2021 - Current
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Strengthened client relationships with consistent communication and timely project updates.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Utilized advanced software tools to produce visually appealing designs for client projects.
- Executed ad campaigns on social media, driving better engagement and conversion rates.
- Tailored graphic design solutions to meet clients' specific branding needs, reinforcing their market identity.
Account Manager
ADM
01.2021 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Design and E-Learning Coordinator
Junglebox
11.2017 - 01.2021
- Lead and coordinate my work teams, generate ideas and strategies for the development of new projects
- I have lead more than 50 virtual courses for areas such as Human Resources, Sales, and Loyalty in companies such as: Argos, Koba, Linea Directa, Chef Burger, Tcc, Suma, Tuya, Familia, among others
- Clients like BanTrans, Koba, Argos, Familia, Grupo Nutresa, Noel among others, devoloping differents strategies for a better visualization of these
- As a team, we create a business group graphically (GreenLand and all its brands), we were also in the updating and development of brands and their digital ecosystem such as SuperCerdo, Ideaxion of Argos, the Giro de Rigo among others
Account Executive
Clo studio
08.2016 - 11.2017
- Maintenance and achievement of clients to carry out different projects that could be developed in the agency through the 5 areas
Design and advertising Intern
Clo studio
01.2016 - 06.2016
- Inspiration and creation of the trend for the new collections, restructuring of the brand's DNA, to make its communication more in line with its public
Education
Degree -
Colegiatura
Social Comunication - undefined
Eafit
11.2017 - 01.2021
Skills
Project management
Video editing
Customer support
Time management
Branding strategy
Client management
Graphic design
Digital marketing
Client communication
Multitasking and organization
Social media management
Email marketing
Personal branding
Team leadership
Teamwork
Personal Information
Date of Birth: 09/23/92
Timeline
Freelancer
Personal Business
01.2021 - Current
Account Manager
ADM
01.2021 - Current
Design and E-Learning Coordinator
Junglebox
11.2017 - 01.2021
Social Comunication - undefined
Eafit
11.2017 - 01.2021
Account Executive
Clo studio
08.2016 - 11.2017
Design and advertising Intern
Clo studio
01.2016 - 06.2016
Degree -
Colegiatura