Computer security professional with 3 years of progressive experience in Cybersecurity industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches.
Overview
15
15
years of professional experience
1
1
Certification
Work History
President and Chief Executive Officer
The RMXKNG Label
Denver, CO
05.2019 - Current
Day-to-day SOP analysis and strategy focused on building a career plan for 7 artists under the label
Producing commercial quality, high definition, and cinematically sound music tracks that are marketable to any audience.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth by 67% Since 2021 expanding product offerings and identifying new market opportunities.
Getting music digitally distributed across 32 platforms associated with target audiences.
Managing and monitoring the website and maintaining updates, apparel, marketing, production, booking, artist, accounting, and human resources.
Hired and managed 15 employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crises effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Record Label Owner
The RMXKNG Label
Denver, CO
11.2014 - Current
Coordinated international tours for artists, organizing logistics such as booking 30+ venues, travel arrangements, and marketing promotions.
Implemented innovative digital strategies to increase streaming revenue from $115 annually to $37,000 annually across various platforms.
Established strong relationships with over 100+ industry professionals, leading to beneficial partnerships and collaborations including artists such as Ramzoid, Trace Cyrus, Aika, and GRAVES.
Negotiated favorable contracts for artists, securing better royalty rates and distribution deals.
Boosted record sales by 32% with targeted promotional efforts, including live events, interviews, and online advertising.
Developed a successful artist roster by scouting and signing emerging talent in various genres.
Increased artist exposure by implementing strategic marketing campaigns and social media outreach.
Enhanced overall brand image with consistent messaging and visual elements throughout all marketing materials.
Oversaw the production process for album releases, ensuring timely delivery to meet deadlines and maintain quality control standards.
Result Coordinated special events such as album release parties or showcases to generate buzz around new releases.
Managed a budget of $56,000 efficiently to allocate resources effectively within the label's operations.
Managed day-to-day business operations.
Leasing Consultant
Iron River Management
Denver, CO
01.2024 - 07.2024
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Verified tenant incomes and other information before accepting lease applications.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Collected monthly rent payments and other fees, always properly recording, and processing money.
Boosted property revenue by skillfully negotiating lease terms and rent increases.
Enhanced tenant retention rates, conducting exit interviews to gather feedback for continuous improvement.
Boosted Occupancy from 93.45 to 99.87 for a complex of 417 units during my first 2 months.
Assistant Restaurant General Manager
Jimmy John's Sandwiches
Iowa City, IA; Denver, CO
06.2009 - 12.2021
Manage supplies and inventory ensuring proper use, waste control, and within budget parameters
Lead a crew of 35 including hiring, training, scheduling, and creating work schedules
Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Interview and hire new employees
Direct administrative activities
Look over financial statements, sales reports, and other performance data to gauge productivity and achieve daily, weekly, and monthly sales goals
Engage in educational opportunities to remain up-to-date on the latest industry techniques, tools, and trends
Engage in opportunities that can add to overall workplace accomplishments.
Help Desk Analyst
IBM
Boulder, CO
04.2015 - 10.2016
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Used ticketing systems to manage and process support actions and requests.
Collaborated with IT team members to identify trends in reported issues, leading to proactive solutions for recurring problems.
Maintained detailed documentation of all help desk interactions for future reference and analysis.
Logged support tickets and closed when issues were resolved.
Provided basic end-user troubleshooting and desktop support.
Provided customer support and technical support to 50+ customers daily.
Identified and solved technical issues using variety of diagnostic tools and tactics.
Provided exceptional remote support via phone, email, or chat, ensuring timely resolutions for geographically diverse users.
Education
Google Cybersecurity Certification - Computer And Information Systems Security
Coursera
Denver, CO
09.2024
Associate of Applied Science - CIS
University of Iowa
Iowa City, IA
06.2012
Skills
Vulnerability Assessment
Endpoint Security
SIEM management
Threat Intelligence
Log Analysis
TCP and IP Protocols
Incident Response
Security Frameworks, controls, and design principles