Vanessa Villegas
Denver,CO
Summary
Dedicated and friendly front desk professional with a proven track record of delivering exceptional customer service. Skilled in managing multiple tasks simultaneously, handling inquiries, and ensuring a smooth check-in/check-out process. Excellent communication and interpersonal skills, with a strong attention to detail. Committed to creating a positive and welcoming environment for guests.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Stride Community Health Center
06.2022 - Current
- Greeted o guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Provided excellent customer service to create positive experiences and build patient trust.
Sales Associate
Old Navy, Gap
10.2021 - 08.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
Cleaning Crew Member
Estate And Commercial Cleaning LLC
03.2018 - 09.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Responded to emergency requests to meet client expectations.
Sales Associate
The Home Depot Inc
02.2017 - 02.2018
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
High School Diploma -
Collegiate Preparatory Academy
Denver, CO05.2016
Skills
- Customer Assistance
- Staff Management
- Maintaining Guest Records
- Time Management
- Computer Proficiency
- Front Desk Operations
- Team Collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Stride Community Health Center
06.2022 - Current
Sales Associate
Old Navy, Gap
10.2021 - 08.2022
Cleaning Crew Member
Estate And Commercial Cleaning LLC
03.2018 - 09.2021
Sales Associate
The Home Depot Inc
02.2017 - 02.2018
High School Diploma -
Collegiate Preparatory Academy
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